Sr Case Manager/Case Manager, 74 Avenue A

Acmh•Queens Village, NY

13h•Onsite

About The Position

Provides case coordination and delivers community rehabilitation services. This role involves conducting home visits, obtaining psychosocial histories, conducting functional skills assessments, and establishing liaisons with psychiatric care providers. The position ensures client access to psychiatric, substance use, medical services, and entitlement benefits, while also monitoring client medication adherence and side-effects. A key responsibility is developing individualized rehabilitation plans (Service/Support Plans) based on client needs, strengths, and goals, in consultation with the treatment team. The role also includes delivering various community rehabilitation services such as Assertiveness/Self Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management. Additionally, it involves providing housing support services in areas like education/employment support, behavioral health, harm reduction/substance use, assistance with obtaining and retaining entitlements, healthcare, emergency services, Health Home Care Coordination, and transportation. The position requires documenting client progress, training clients in safety procedures, preparing residents for transition to independent living, facilitating crisis intervention, and maintaining client charts and submitting necessary reports. The role also includes overseeing apartment maintenance, attending in-service training, providing coverage for other staff, serving as a "Qualified Mental Health Staff Person", and performing other duties as assigned by the supervisor.

Requirements

Sr. Case Manager Qualifications: M.A. in psychology or a human service related field.
B.A. in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services.
Experience working with adults with serious mental illness preferred.
Strong written and verbal communication skills.
Master’s Degree preferred.
Case Manager Qualifications: B.A. in psychology or a human services related field.
Experience working with adults with serious mental illness preferred.
Strong written and verbal communication skills.

Nice To Haves

Experience working with adults with serious mental illness preferred.
Master’s Degree preferred.

Responsibilities

Conducts home visits on a regular basis for assigned case load.
Obtains psychosocial histories and conducts functional skills assessments.
Establishes and maintains liaison with primary provider of psychiatric care.
Assures access to psychiatric, substance use, medical services, and entitlement benefits.
Monitors client medication, including adherence and side-effects.
Administers standardized health screening tools
Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client's choice.
Delivers community rehabilitation services according to individual need, including: Assertiveness/Self Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management.
Delivers housing support services according to individual need in the areas of education/employment support, behavioral health, harm reduction/substance use, assistance with obtaining and retaining entitlements, health care, emergency services, Health Home Care Coordination and transportation.
Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan.
Trains clients in safety procedures and conducts fire drills and self-preservation tests.
Prepares residents for transition to independent living and makes necessary referrals.
Facilitates crisis intervention in the event of an emergency.
Staffs Emergency Phone on a rotating basis.
Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures.
Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems.
Attends in-service training as requested by supervisory personnel.
Provides coverage as needed for other staff on the program team.
Serves as "Qualified Mental Health Staff Person"
Duties as assigned by supervisor.