Sr Case Manager/Case Manager, Bronx Supportive Apartment (BSA)

Acmh•Bronx, NY

10d•Onsite

About The Position

Provides case coordination and delivers community rehabilitation services. This role involves conducting home visits, obtaining psychosocial histories, developing individualized rehabilitation plans, and delivering various support services including housing support, behavioral health, substance use assistance, and healthcare coordination. The position also includes client training in safety procedures, crisis intervention, and maintaining client records. The role requires serving as a "Qualified Mental Health Staff Person" and performing other duties as assigned by the supervisor.

Requirements

M.A. in psychology or a human service related field (for Sr. Case Manager).
B.A. in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services (for Sr. Case Manager).
B.A. in psychology or a human service related field (for Case Manager).
Strong written and verbal communication skills.

Nice To Haves

Experience working with adults with serious mental illness preferred.
Master’s Degree preferred (for Sr. Case Manager).

Responsibilities

Conducts home visits on a regular basis for assigned case load.
Obtains psychosocial histories and conducts functional skills assessments.
Establishes and maintains liaison with primary provider of psychiatric care.
Assures access to psychiatric, substance use, medical services, and entitlement benefits.
Monitors client medication, including adherence and side-effects.
Administers standardized health screening tools.
Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client's choice.
Delivers community rehabilitation services according to individual need, including: Assertiveness/Self Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management.
Delivers housing support services according to individual need in the areas of education/employment support, behavioral health, harm reduction/substance use, assistance with obtaining and retaining entitlements, health care, emergency services, Health Home Care Coordination and transportation.
Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan.
Trains clients in safety procedures and conducts fire drills and self-preservation tests.
Prepares residents for transition to independent living and makes necessary referrals.
Facilitates crisis intervention in the event of an emergency.
Staffs Emergency Phone on a rotating basis.
Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures.
Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems.
Attends in-service training as requested by supervisory personnel.
Provides coverage as needed for other staff on the program team.
Serves as "Qualified Mental Health Staff Person".
Duties as assigned by supervisor.