Sr. Care Center Communications Associate

Privia Health • Remote, USA

2h • $65,000 - $70,000

About The Position

The Communications Associate assists in planning, developing, and executing Care Center and clinician communications initiatives. The role calls for an organized, flexible, thoughtful, and creative approach to communicating Privia’s mission to clinician practices and employees. The associate is expected to work strategically and tactically, communicate proactively, and collaborate with teams at different levels of the company.

The position leads communication campaigns and clinician/Care Center communications workstreams; owns the editorial process for clinician-facing newsletters; and administers and optimizes the Account Engagement marketing communications platform. It also supports Privia Health’s employee intranet and Privia Connect, publishes knowledge articles, analyzes industry trends and communications data, and partners across markets on business priorities and strategic communications. The associate manages multiple projects and maintains project dashboards in Monday.com, while identifying ways to improve communications processes, tools, and practices.

The listed base salary range is $65,000–$70,000, exclusive of bonuses and benefits. The role is eligible for an annual bonus targeted at 15%. Base pay depends on factors including experience, education, and geographic location. Listed benefits include medical, dental, vision, life, and pet insurance; a 401(k); paid time off; and wellness programs. Employees who regularly work from home offices are eligible for expense reimbursement to offset internet costs. Remote workers must have at least 5 Mbps download and 3 Mbps upload internet speeds before starting employment.

Requirements

• At least 3 years of professional experience in corporate communications.
• Strong writing and editing skills.
• Exceptional attention to detail and organizational skills.
• Comfort collaborating with leaders and receiving feedback to capture Privia’s voice and style.
• Ability to work creatively as part of a team and effectively with personnel at many levels.
• Ability to prioritize tasks, work independently, and follow through effectively.
• Ability to learn quickly and condense complex information into concise, user-friendly formats.
• Must comply with HIPAA rules and regulations.

Nice To Haves

• Bachelor’s degree in Business, Communications, Journalism, English, Marketing, or Public Relations preferred.
• Experience with an email marketing tool such as Pardot, Mailchimp, or HubSpot preferred.
• Salesforce experience preferred.
• Healthcare industry knowledge and/or interest preferred.

Responsibilities

• Lead the design, development, and execution of communication campaigns across teams to deliver Privia’s messages and key strategies to Care Center stakeholders.
• Oversee national clinician and Care Center project workstreams supporting communications.
• Own the editorial process for clinician-facing newsletters, ensuring content is timely, relevant, tailored, and accurate.
• Administer and optimize the Account Engagement marketing communications platform by ensuring data accuracy, creating templates, executing campaigns, and monitoring metrics.
• Support the operations, maintenance, and enhancement of Privia Health’s employee intranet and Privia Connect, including brand compliance and new content development.
• Draft and publish knowledge articles educating Care Center staff about Privia services, programs, and best practices.
• Analyze healthcare industry trends and communications data to identify opportunities and measure campaign effectiveness.
• Partner with teams across markets on business priorities, launches, organizational changes, and strategic communications while managing multiple projects.
• Maintain and enhance Monday.com project dashboards by monitoring progress, tracking deliverables, following up with stakeholders, and updating board statuses.
• Identify opportunities to improve communications processes, tools, and practices to increase efficiency and effectiveness.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Pet insurance
• 401(k)
• Paid time off
• Wellness programs
• Annual bonus targeted at 15%
• Expense reimbursement for employees who regularly work from home offices to offset internet costs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed