Sr. Cafe Manager- Elgin, IL

Compass Group•Elgin, IL

5d•$72,000 - $80,000•Onsite

About The Position

The Senior Café Manager is responsible for the overall operational, financial, and culinary success of a premier corporate dining account in Elgin, IL. This position provides hands-on leadership and oversight of daily café operations, ensuring the highest standards of service, food quality, safety, and financial performance are consistently achieved. As the key client-facing leader, you will be responsible for maintaining a strong and collaborative relationship with the client while proactively identifying opportunities to enhance the guest experience and drive account growth. The successful candidate will have strong operational experience, with a culinary background, and exceptional communicator, strategic operator, and relationship-focused leader who can independently manage a complex corporate dining operation while balancing client expectations, employee development, guest satisfaction, culinary excellence, and financial results.

Requirements

Three to five years food service/ hospitality experience, including two years at the management level
Some culinary experience required
Strong business acumen and administrative skill set, including budgeting, forecasting, financial reporting, cost control, and overall P&L oversight
Supervising, scheduling, training, management & coaching skills
Knowledge of basic work area operations, company and client policies and procedures
Operational knowledge of the cash handling procedures and operation of food service equipment
Excellent communication skills both written and verbal
Excellent knowledge of Microsoft Office: Word, Excel, and PowerPoint

Nice To Haves

Bachelor’s degree is preferred, or equivalent professional experience
ServSafe or Department of Health certification a plus

Responsibilities

Carries out managerial responsibilities in accordance with the organization’s policies and applicable laws
Interviews, hires, trains and coaches employees
Analysis of financial performance, communicating results and business strategies to financial leaders and senior leadership
Maintain initiatives that maximize profitability while maintaining quality standards.
Responsible for recruiting, coaching, and developing the café team, fostering a culture of accountability, engagement, and professional growth.
Build strong relationships across departments and integrate café and catering operations into the broader facility plan of operations
Plans, assigns, and directs job duties
Participates in employee meetings, reviews, and development
Ensures compliance with proper sanitation and cleaning standards
Prepares and maintains volume trend analysis report daily
Plans, markets and executes special events/promotions in the café
Performs other duties as assigned