Sr Business Systems Analyst

Western Canada Lottery Corporation (WCLC)•Rosser, MB

About The Position

We are transforming how our Players engage with our games and brand in an increasingly digital world. You will be on a team that is driving the future of our business by enhancing WCLC's digital presence by delivering innovative solutions. Be a part of a team that is shaping the next chapter of digital excellence for WCLC and our Players. The Western Canada Lottery Corporation (WCLC) is looking to add a Senior Business Systems Analyst to our Application Delivery team. You’ll play a crucial role in bridging the gap between business needs and technical solutions. Your analytical mindset and exceptional communication skills will help you gather and analyze requirements, identify opportunities for improvement, and design innovative solutions that that help us support our players and internal stakeholders. With your ability to manage stakeholders and collaborate effectively with technical teams, you will be a key driver in helping our teams deliver high-quality solutions that meet business objectives and exceed customer expectations. Join our team and bring your expertise to a dynamic and growing organization.

Requirements

Minimum 3+ years as a Senior Business Systems Analyst/System Analyst or 5+ years at the Intermediate level, including documenting system specifications, gap analyses, functional and non‑functional requirements, workflow diagrams, process models, and data‑mapping artifacts.
Requires a degree or diploma in Computer Science, Computer Engineering, Management Information Systems, or an equivalent combination of education and experience.
Advanced experience with SQL, XML, JSON, functional specifications, process‑mapping tools (such as Visio), Jira, and Confluence.
Skilled in evaluating system integrations, APIs, data flows, and downstream application impacts.
Experience supporting digital transformation initiatives, enterprise platforms, and data‑driven solutions.
Demonstrated experience working within Agile and SDLC environments, including analysis, design, prototyping, integration, testing, deployment, and support of cloud‑based, vendor‑hosted, web, mobile, or enterprise applications.
Experience collaborating with third‑party vendors, SaaS providers, and working within vendor‑managed services models.
Ability to work effectively in virtual, cross‑functional teams across geographies.
Strong stakeholder management, facilitation, and communication skills with the ability to bridge business and technical teams.
Highly organized with the ability to manage multiple competing priorities under time pressure.
Demonstrates personal ownership, collaborative teamwork, adaptability, innovation, and a holistic, value‑centric perspective.

Responsibilities

Work in partnership with preferred vendors to understand product roadmaps and recommend new solutions and ideas
Apply industry-standard methodologies – including Agile and SDLC frameworks -- to translate business requests into functional requirements, prototypes, and technical solutions
Develop detailed functional and nonfunctional requirements, system design specifications, workflow designs, data mapping, system specifications, and other documentation as required
Work with architects and technical leads to understand, document, and evaluate software applications and system interfaces
Evaluate current business problems and provide advice on the applicability and usability of alternative products or solutions
Lead meetings to explain our technical landscape and complexities to all relevant stakeholders, ensuring alignment to Architecture standards, regulatory requirements and/or security controls.
Work with vendors and external partners to identify prioritization conflicts and propose alternative solutions or options
Rationalize and document technology requirements that would match with proposed products/services to address stakeholder needs
Contribute to the design of roadmaps for processes, applications, systems, new functionalities, data migration, and conversion
Work with cross-functional teams to enhance player experience by understanding core offerings and identifying opportunities for enhancements in vendor solutions
Work on multiple projects and meets deliverables through goal setting, time management, planning and leveraging practices and process to manage and simplify work
Proactively seek out and recommend process, automation, and system opportunities to reduce manual effort/time and decrease implementation time
Conduct and document impact and gap analysis
Contribute to the maturity of the Systems Analysis domain using continued learning approach and IIBA standards
Work in a collaborative, iterative environment to efficiently deliver enhancements and new features to existing systems and applications
Evaluate requests for application enhancements or upgrades to determine impact to business and integration systems (downstream system dependencies and data feeds/APIs)
Work with the Product Owner and other Business Analysts on the prioritization of the product backlog of user stories, and defining acceptance criteria sufficiently for testing
Update living system documentation based on enhancements and changes