Sr. Business Systems Analyst

American Heart Association • Dallas, TX

21h • Hybrid

About The Position

The American Heart Association has an excellent opportunity for a Sr. Business Systems Analyst. The Business Systems Analyst is responsible for gathering, analyzing, and managing requirements for assigned projects. Responsible for documenting business requirements, technical requirements, user stories, use cases, and data conversion requirements as a project team member. Also, responsible for developing test plans, user acceptance testing, and user documentation. Responsible for configuration and support of custom and licensed software that provides field sales with fundraising solutions.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

Requirements

• Bachelor's degree or relevant experience
• Comprehensive knowledge of business processes, organization, and techniques
• 5 years minimum of relevant experience
• 5 years of experience in a business analyst role demonstrating understanding of business software concepts, capabilities, and opportunities
• 3 years of experience with one or more of the assigned lines of business applications and systems (ex. SharePoint, Dynamics, Blackbaud Luminate Online, Finance, etc.)
• 3 years of experience with data mapping, as well as integration requirements and documentation
• Proficient in Microsoft applications, including Visio and SharePoint
• Ability to work on multiple projects concurrently and prioritize to meet competing deadlines
• Proven track record in fast paced environment, strong time management skills
• Demonstrated competence and success in prior assignments and professional integrity

Responsibilities

• Gather, analyze, and document business data requirements, workflow processes, and process improvements.
• Conduct interviews with business leaders and subject matter experts to elicit and identify user requirements.
• Translate business requirements to technical requirements in conjunction with the technical team.
• Document and gain approval for requirements from the project team and the business sponsor.
• Provide data analysis for integration requirements, reporting needs, and other functions.
• Maintain effective communications with the supervisor, project managers, and team members.
• Trace requirements to the deployed system to ensure all the requirements are met.
• Participate in the development and deployment process as needed.
• Create use cases and test scripts for functional and user acceptance testing and serve as liaison to business during UAT process.
• Identify and resolve defects as requested.
• Responsible for configuration and support of custom and licensed software that provide field sales with fundraising solutions.
• Provide status updates and reporting while meeting project schedule, deadlines, milestones, and budget.
• Inform the Project Manager of technical issues, project barriers, and resolutions.
• Provide use cases and other documentation for the development of training and user documentation.
• Assist in developing training documents as requested or needed.

Benefits

• medical, dental, vision, disability, and life insurance
• robust retirement program that includes an employer match and automatic contribution
• employee assistance program
• employee wellness program
• telemedicine, and medical consultation
• Paid Time Off (PTO) at a minimum of 16 days per year
• 12 paid holidays off each year
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree