Sr. Business Systems Analyst

Forta Solutions, LLC•Quinte West, ON

About The Position

Forta Solutions, LLC is seeking a Senior Business Systems Analyst to join its Product Team. This role is responsible for driving end-to-end analysis, solution design, and delivery support across product initiatives. The ideal candidate operates as a strategic partner to product, technology, and business stakeholders, translating complex lending requirements into scalable system solutions and actionable product deliverables. The successful candidate will support teams by providing relevant information, facilitating data-driven decisions and collaborate to create detailed user stories that support the product roadmap and will continuously seek innovative methods to enhance our clients' experiences. This is a high-impact role with direct influence on product direction and client experience. The Senior Business Systems Analyst will have the opportunity to operate as a domain expert and strategic partner, not just a requirements gatherer. This role will provide exposure to complex lending systems and end-to-end product lifecycle ownership.

Requirements

Bachelor’s degree in Finance, Business, Computer Science, or a related field.
8+ years of experience in business and/or systems analysis, with increasing ownership in complex environments
4+ years of experience within the financial services sector
Demonstrated expertise in requirements gathering, user story development, and process modeling
Strong analytical and problem-solving capabilities, with the ability to translate ambiguity into structured solutions
Excellent communication and analytical skills
Advanced proficiency in Excel, Visio, and process documentation tools
Experience working in Agile environments, with active participation in Scrum or Kanban frameworks

Nice To Haves

Direct experience in Mortgage Warehouse Lending technology
Experience as a Business Systems Analyst supporting lending platforms
Familiarity with tools such as Jira and Confluence, including workflow/configuration management
Experience with loan origination systems (e.g., Encompass, Empower)
Ability to support distributed teams, including participation in offshore collaboration

Responsibilities

Facilitate discussions with users and stakeholders to translate needs into clear, actionable user stories and acceptance criteria aligned with product roadmap priorities.
Serve as a subject matter expert in warehouse lending to ensure product features and system enhancements reflect industry workflows, risk considerations, and client needs.
Collaborate with engineering and architecture teams to define scalable system solutions, including system configurations, integrations, and process improvements.
Develop detailed process flows, data mappings, and functional specifications to support development and implementation.
Identify opportunities to simplify workflows, reduce operational complexity, and enhance system performance.
Participate in Agile ceremonies (stand-ups, sprint planning, reviews, retrospectives) as a key contributor to sprint execution.
Support development teams during build cycles by clarifying requirements, resolving ambiguities, and ensuring alignment with intended outcomes.
Partner with QA to validate that delivered solutions meet business requirements and quality standards.
Apply data-driven analysis to evaluate business processes, identify trends, and support product and operational decision-making.
Develop reports, dashboards, and visualizations to communicate insights to stakeholders.