Sr. Business Services, Analyst - CIS Portfolio

Coca-Cola Bottlers' Sales & Services Company • Atlanta, GA

2d • Hybrid

About The Position

Serve as a single point of contact for Receivables (end-to-end) for our most complex account portfolios. Manage, review, analyze, and report out on the assigned National Portfolio across all Coca-Cola Bottlers. Create and manage the credit process to minimize risk at the transactional, customer, bottler, distributor, or partner levels. Manage and develop financing relationships with customers, bottlers, and suppliers to ensure that their needs and expectations are met. Collaborate with peers, Cash, OTC, EDI, and cross-functional teams at CBS to ensure national customer/distributor/bottler issues are addressed & resolved in a timely. Achieve and maintain team and individual goals, including Currency and Seriously Past Due. Maintain a large volume of responsibilities and manage urgent requests/customer demands successfully.

Requirements

• Strong Analytical skills
• Advanced Excel skills
• Strong oral and written communication skills
• Experience with key Coca-Cola support systems, including SAP, Postgres, Micro-strategy and Matrix reporting
• Proficiency in Microsoft Suite, including Intermediate Excel (pivot tables, filters, equations, VLOOKUP)
• Minimum: High School or GED with a minimum of 2 years of experience in credit/collections, analytical, or finance industry
• 2 to 5 years of experience in credit/collections, analytical, or finance industry

Nice To Haves

• Preferred: 4 Year / Bachelor's Degree

Responsibilities

• Collaborate and build strong relationships with Customers, Distributors, and/or Bottling Companies to ensure timely billing, collection, and payment of receivables (e.g., deductions, overpays, residuals, etc).
• Provide support to the CIS System Administrator with new Customer implementations onboarding into the Consolidated Invoice Services process
• Analyze Customer/Distributor and/or Bottler receivables to identify areas for improvement to existing CIS processes and/or systems. Note trends; seek root cause resolution and act accordingly
• Deal directly with retail customers for payables issues (including skipped invoices, delayed payment, unauthorized deductions, and delivery issues), presented/outlined by each bottler.
• Collaborate with all cross-functional teams at CIS to compile outstanding issues/balances and present to the assigned CIS Customers/Bottlers/Distributors for appropriate resolution or escalation
• Facilitate & manage monthly Bottler/Customer/Distributor statements to ensure accurate reconciliation between CIS's SAP system/Micro-Strategy
• Manage aging of assigned portfolio to determine trends, root cause analysis, a resolution plan, or present issues requiring escalation to NOSR, Value/Airline AE’s & CIS management teams.
• Develop and maintain favorable business relationships with other CBS departments, Bottler personnel, and Distributor/Customer Account Executives
• Execute daily/weekly reports in Micro-Strategy & SAP to manage outstanding receivables for the assigned customer portfolio
• Execute & manage daily CIS Teradata application – Invoice Suspense Items
• Assist A/R analysts with Portfolio research and remittance issues affecting payments
• Participate in additional CIS or CBS projects, as assigned

Benefits

• Work-Life Integration - Vacation, floating holidays, parental leave, flexible work environment
• Competitive Base Salary - A base salary or hourly wage rate in line with market rates for the job duties and skills required
• Rewards & Recognition - Acknowledging our employees’ contributions
• Retirement Plans & Guidance - Programs to assist associates in saving for retirement
• Health & Welfare Plans - Medical, life, and disability insurance plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees