Sr. Business Process Analyst

Ecolab•Naperville, IL

1d•Hybrid

About The Position

The Connected Devices team within Ecolab Digital plays a critical role in the optimization and management of Lead-to-Cash processes for connected devices. The Senior Business Process Analyst is responsible for defining project scope and objectives through research and a solid understanding of business systems and industry requirements. This role bridges technology and business needs by recommending solutions that enable organizational goals. Acting as a liaison among stakeholders, the analyst elicits, analyzes, documents, and validates requirements for changes to business processes, policies, and information systems. In addition, the analyst will support regulatory compliance, procurement, and quality improvement initiatives while collaborating with cross-functional teams to streamline operations, strengthen supplier relationships, and maintain high standards of quality and compliance.

Requirements

Bachelor’s degree and 5 years of relevant experience or 9 years combined education and equivalent business analyst or business-related experience
2 Years’ experience in analyzing and optimizing business processes
Excellent analytical, investigation, and problem-solving skills
Strong communication interpersonal skills and project management skills – the ability to work collaboratively and deliver effectively with cross-functional teams

Nice To Haves

3 years of SAP experience (preferably with Ecolab)
Exposure to Lean, Six Sigma, or other quality improvement methodologies
Proficient with Microsoft Office Suite software (Excel, Word, and Outlook)
Ability to work independently in a fast-paced environment
Ability to adapt to changing priorities and manage multiple tasks effectively
Critical attention to detail and highly dependable
Ability to prioritize workflow while utilizing strong time management skills
Ability to handle multiple tasks at once

Responsibilities

Lead to Cash Process Support: Assist in analyzing and improving Lead-to-Cash processes to enhance efficiency and accuracy
Work with sales, finance, and operations teams to help ensure smooth order-to-cash cycles
Collect and report on key performance indicators (KPIs) to support process improvements
Regulatory Compliance: Help ensure processes and products meet relevant global regulations and standards
Stay informed about industry regulations and assist with implementing changes in collaboration with regulatory teams
Support internal and external audits and help resolve non-conformances
Procurement Support: Help maintain relationships with suppliers to support quality and pricing objectives
Assist procurement teams in evaluating and selecting suppliers based on quality, cost, and reliability
Contribute to strengthening the supply chain through cross-functional collaboration
Quality Management: Support the development and implementation of quality assurance strategies with the Quality team
Participate in audits and inspections to help identify and address quality issues
Collaborate with engineering and product teams to help resolve quality-related challenges
Assist in managing quality complaints and analyzing trends
Business Engagement: Support communication between supply chain teams and other departments to facilitate operations
Engage with stakeholders to help align strategies with business objectives
Contribute ideas for innovation in supply chain processes, including the use of IoT technologies and data analytics
Training and Development: Assist in delivering training programs to enhance technical skills and quality knowledge
Promote a culture of quality awareness and continuous improvement