Sr. Business Intelligence Developer (BID)

Los Angeles Homeless Services Authority•Los Angeles, CA

11d•Hybrid

About The Position

The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference. Our staff are adaptive problem solvers and passionate about enriching people's lives. If you are mission-driven, dedicated to superior service and support, and can diligently work independently and in a collaborative environment, join our team. LAHSA is leading the fight to end homelessness in LA County. Here, not only would your work impact the community, but we also offer a comprehensive and competitive benefits package. Created in 1993, LAHSA is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care (CoC), we coordinate and manage federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness. The Sr. BI Developer is responsible for leading the development, testing, implementation, and maintenance of organizational data sets and reports. The Senior BI Developer will work closely across departments to develop dashboards that meet the needs of the various internal and external stakeholders. Working with cross-functional teams, the Senior BI Developer will take the lead in analyzing, clarifying, and documenting report requirements, making recommendations, identifying relevant data points, and educating when necessary to meet business needs. The ideal candidate will have a passion for driving creative, technology-based solutions to address homelessness. They will be a creative thinker who is passionate not only about data and dashboards but also about the homeless service landscape or other social service landscape and is eager to design products to move the industry forward to help house more individuals. The functions listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities.

Requirements

Passion for working on creative, technology forward solutions to address homelessness
Familiarity with SSBI tools (e.g., Tableau, Power BI, PowerPivot), preferably Tableau
Intermediate or advanced knowledge of T-SQL, SSRS, SSIS, SQL Server Data Tools, and SQL Server Management Studio.
Intermediate or Advanced knowledge of relational database management systems (RDBMS)
Programming/Scripting experience and knowledge of data/system analysis, software development life cycle (SDLC).
Intermediate to advanced Excel skills.
Ability to develop, maintain, and tune complex stored procedures, queries, views, user-defined functions, cursors and common table expressions.
Performance tuning and query optimization knowledge
Knowledge of data-modeling, data warehousing concepts and methodologies
Knowledge of SQL Server database administration
Ability to see projects through from start to finish.
Ability to troubleshoot and problem solve
Strong critical thinking skills
Strong verbal and written communications skills
Strong analytical and organizational skills
Excellent focus and attention to details
Ability to work collaboratively and independently
Excellent time management and prioritization skills
Open to new ideas and approaches

Nice To Haves

Knowledge of SSAS, HMIS, CHAMP, Looker preferred
Familiarity with Agile development, preferred
BA/BS in data science, business administration or related field is strongly preferred; however, an equivalent combination of applicable training and experience will be considered.
Master’s degree in Public Policy, Social Work, Business Administration, or related field, preferred.

Responsibilities

Build useful, well-designed dashboards in Tableau, liaising with programs, systems, government affairs, and finance teams as necessary to scope and collect business requirements.
Update dashboards, be responsive to change requests and ensure dashboards are always operating with full functionality.
Explore and keep abreast of emerging BI technologies and best practices that support or enhance the team’s processes, tools, and capabilities.
Participate in meetings with cross-functional teams to gather required reporting and dashboard requirements.
Curate datasets and ensure there are documented procedures and guidelines for data access.
Build, maintain, and update datasets dependent on the needs of internal and external stakeholders.
Ensure standardization of datasets and data metrics used across queries, reports, dashboards, and data feeds.
Serve as an expert in Homeless service data.
Analyze business requirements and functional specifications for technical implementation (SSRS reports, dashboards, data services).
Be a primary knowledge holder and resource for how homeless service data is collected, stored, and analyzed.
Support developers and other members of the Data Infrastructure team with complex projects.
Compile and update documentation for all datasets, dashboards, processes and any other work assigned.
Think critically about reviewing business operations, identify opportunities for improvement and collaborate with internal departments and stakeholders to complete requests.
Collaborate with senior staff and team members in assessing and improving business operations and processes.
Communicate with and anticipate needs of stakeholders on a technical and programmatic level.
Provide technical assistance and cross-training to other team members.
Assist in assembling complex ideas, issues and observations into useful explanations and clear directions for the team.
Complete other duties as needed to help drive to our vision, fulfill our mission, and abide by LAHSA's values.