About The Position
We are seeking a flexible and highly collaborative Training & Enablement Specialist to lead the educational and adoption strategy for our modern data and analytics ecosystem. As we migrate from our legacy systems (Power BI on Postgres/Azure) to our next-generation stack (Sigma Computing on Snowflake), your mission is to ensure our internal teams and customers are not only transitioned but empowered to thrive in the new environment. This role is a unique blend of a BI Specialist, a Product Analyst, and an Educator. You will be responsible for demystifying complex data concepts, establishing best-in-class reporting standards, and acting as the bridge between technical engineering and end-user success.
Requirements
- 3+ years in Business Intelligence, Analytics Engineering, or Technical Training.
- Proven experience with BI migrations is highly preferred.
- Proficient in SQL and experienced with modern BI tools (Sigma preferred; Power BI, Tableau, or Looker experience is applicable).
- Understanding of data warehousing concepts (Snowflake) and data model architecture (joins, schemas, and modeling).
- Exceptional ability to explain complex, technical ideas clearly to both technical and non-technical audiences.
- A passion for teaching others and a service-oriented mindset toward customer success.
Nice To Haves
- Familiarity with version control and documentation management is a plus.
- Experience teaching research concepts or data analysis in a business or academic context is a strong bonus.
Responsibilities
- Design and produce comprehensive training and enablement materials, including technical documentation, video walkthroughs, and step-by-step 'How-To' guides.
- Develop and manage a lifecycle process to ensure all training materials remain accurate and up-to-date as the migration evolves and new features are released.
- Lead structured training sessions for different cohorts, ranging from executive stakeholders to power users and data analysts.
- Act as a subject matter expert to teach internal resources about data and BI best practices. This includes practical instruction on data modeling, relationship logic (how data joins work), and efficient query structures.
- Evaluate user needs to determine how the new BI platform can best solve specific business problems, providing proactive recommendations on data structure and visualization.
- Lead regular 'Office Hours' sessions to provide a forum for customers to ask questions, troubleshoot specific reporting challenges, and receive live coaching.
- Conduct webinars and informational workshops for customers to showcase the benefits of the modern stack and provide updates on the migration roadmap.
- Collect and synthesize user feedback to share with the Data Engineering and Product teams to influence the future state of our analytics tools.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
