Sr Business Control Specialist - Business Risks & Controls

Bank of America•Scranton, PA

1d•Onsite

About The Position

This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation. The Global Payment Operations (GPO) organization delivers global wire transfers and ACH payments for internal and external bank clients and supports end-to-end payment execution and investigations for transactions initiated through various channels. The team also provides sanctions screening on transactions for multiple products, in accordance with policies established by the Global Economic Sanctions Compliance team. Within GPO, the Business Risks and Controls (BRC) function assesses risk and control practices across GPO to ensure adequate effectiveness and provides subject matter expertise to support end-to-end issue management and Risk, Audit, and regulatory engagement and exam management.

Requirements

3+ years of experience in the Audit, Compliance, or Risk function of a large financial services company, multi-national company, public accounting firm, or with a regulatory agency with strong track record of success and demonstrated progression in complexity of assignments.
Strong knowledge of Issue Management requirements
Experience engaging with Risk, Audit, and/or regulators
Strong communication skills, including the ability to communicate complex ideas in a clear and concise manner
Exceptional analytical and critical thinking abilities
Able to effectively challenge, influence, and manage risk
Individual with desire to learn and teach others, high energy, and positive attitude
Excellent project management, interpersonal, oral and written communication skills
Strong attention to detail and accuracy
Effectively manages conflict within and across teams while standing up for what is right even when challenged
Holds self and others accountable for managing risk
Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude.
Able to thrive in a dynamic team environment
Highly motivated self-starter with ability to prioritize work and complete assignments within time constraints and deadlines
Skills: Controls Management Issue Management Monitoring, Surveillance, and Testing Quality Assurance Risk Management Analytical Thinking Attention to Detail Critical Thinking Problem Solving Written Communications Decision Making Innovative Thinking Prioritization Recording/Organizing Information Research

Nice To Haves

Knowledge of Bank of America business processes and front-end application systems
Proficient in Collaborations site
Global Operations and Global Payment experience

Responsibilities

Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
Performs QA activities including executing on controls, managing cases, and reporting results
Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
Supports engagement with Risk, Audit, and regulators by collaborating with the business to prepare necessary deliverables and responses to inquiries
Creates issue summaries and action plans, inspects issue evidence, and drives the timely closure of issues

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