Sr Specialist Servicing Business Controls

Pennymac•Carrollton, TX

2d•Onsite

About The Position

This highly experienced professional leads and executes complex internal control initiatives, with a primary focus on mortgage servicing. This involves providing expert guidance to ensure assigned Servicing business units comply with industry laws and regulations (e.g., GSE, VA, FHA, State, Federal). The analyst independently assesses and mitigates high-impact risks specific to servicing, drives the enhancement of the servicing control environment, and collaborates with business units to resolve deficiencies. Additionally, this role manages ad hoc projects, including process changes and all aspects of exams/audits for servicing, such as drafting responses and coordinating remediation plans. Ultimately, this role plays a critical part in fostering a strong control culture and ensuring compliance with regulatory requirements and organizational standards within the servicing domain.

Requirements

5+ years of extensive and progressive experience in internal controls, internal audit, risk management, or a related field, with a proven track record of success
Technical proficiency in regulatory compliance matters and regulations
Ability to analyze and assess risk based on potential impact to Pennymac for non-compliance
Proficient in Word, Excel and Power Point
Must be a team player with strong attention to detail and able to work independently requiring minimum supervision
Proven track record at delivering timely and accurate information in a fast-paced environment
Excellent critical thinking, problem solving, mathematical skills and sound judgment
Strong business acumen and ability to interface with executive management
Strong verbal and written communication skills
Ability to present results to senior management
Demonstrate behaviors which are aligned with the organization’s desired culture and values

Nice To Haves

Financial Services and, if possible, mortgage industry experience preferred

Responsibilities

Leads the identification, assessment, and documentation of significant business processes, risks, and controls across the organization
Designs and implements robust internal control solutions to address complex business risks and evolving regulatory landscapes
Conducts in-depth analysis of control effectiveness, identifies systemic weaknesses, and recommends strategic remediation plans
Manages the end-to-end process of control testing, including scoping, execution, and reporting, for critical business areas
Develops and delivers comprehensive control training and awareness programs to business stakeholders
Provides expert advice and consultation to business units on control design, implementation, and operational effectiveness
Collaborates closely with internal and external audit teams, facilitating control reviews and addressing audit findings
Contributes to the development and enhancement of the overall internal control framework and methodologies
Prepares executive-level reports and presentations on control effectiveness, risk exposure, and compliance status
Mentors and provides guidance to junior Business Controls Analysts, fostering their professional development
Stays abreast of emerging risks, industry best practices, and regulatory changes impacting internal controls
May lead special projects related to control automation, GRC system implementation, or process improvements
Performs other duties as assigned to support the Business Controls function, including but not limited to Policy and Procedure Administration to ensure that the policies and procedures are updated and compliant with stated requirements and working with department management and process owners to help ensure departmental policies and procedures are created and/or current, complete and accurate

Benefits

Comprehensive Medical, Dental, and Vision
Paid Time Off Programs including vacation, holidays, illness, and parental leave
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
Retirement benefits, life insurance, 401k match, and tuition reimbursement
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

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