Sr Business Control Specialist -Global Commercial Banking

Bank of America•Boston, MA

1d•$71,500 - $107,700•Onsite

About The Position

This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation. Analyzing global AML KYC requirements for entity clients adhering to local laws, rules and regulations as prescribed in enterprise policies and procedures, engaging with clients to validate and update AML KYC requirements. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

Requirements

Strong knowledge of global regulatory requirements and products/services that align to them
Strong operational risk and compliance background, Risk Framework (QA Standard) knowledge, and understanding of AML requirements, as well as the ability to articulate in a client-friendly manner
Strong aptitude for strategic and critical thinking with the ability to connect analytical work to the client needs and strategic objectives; client focused
Proven organizational skills and ability to execute tasks and projects independently
Ability to work in a fast paced environment and balance competing demands
Detail oriented and high degree of accuracy needed
Must demonstrate strong interpersonal, collaboration and communication skills
Highly proficient with Microsoft programs including Word, Excel, PowerPoint, SharePoint and Outlook
Controls Management
Issue Management
Monitoring, Surveillance, and Testing
Quality Assurance
Risk Management
Analytical Thinking
Attention to Detail
Critical Thinking
Problem Solving
Written Communications
Decision Making
Innovative Thinking
Prioritization
Recording/Organizing Information
Research

Nice To Haves

Undergraduate Degree and/or familiarization with legal documentation and CDD preferred
Client-facing experience preferred

Responsibilities

Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
Performs QA activities including executing on controls, managing cases, and reporting results
Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
Serves as the central point of contact for client outreach, consultation and coordination
Partners internally with all key stakeholders, AML operations, Treasury/Credit and partners across the globe to ensure timely and qualitative delivery of CDD requirements
Peer Coaching