Sr. Business Analyst

Omnicell • Fort Worth, TX

1d

About The Position

At Omnicell, we’re transforming healthcare through innovation—and our Salesforce ecosystem is at the center of that transformation. As a Sr. Business Analyst (Salesforce), you’ll play a pivotal role in enabling smarter, faster, and more impactful sales strategies. This is more than a CRM role—it’s your opportunity to shape how data, technology, and insights power growth across the organization. You’ll partner with Sales Finance, IT, Operations, and Marketing leaders to turn complex challenges into scalable solutions that drive measurable outcomes. If you’re passionate about leveraging Salesforce to unlock business potential, thrive in ambiguity, and want to make a tangible impact in healthcare, this is your stage to shine.

Requirements

• Bachelor’s degree or equivalent experience
• 7+ years of experience in business systems, business intelligence, or related fields
• 5+ years of hands-on Salesforce.com experience (administration, configuration, reporting)
• Proven ability to gather requirements, translate them into technical solutions, and deliver projects end-to-end
• Strong analytical skills with experience in data modeling, reporting, and decision support
• Ability to work independently while collaborating effectively across teams and stakeholders
• Deep understanding of CRM systems, databases, and business processes
• Strong communication skills with the ability to translate technical concepts into business insights
• High adaptability and comfort working in ambiguous, fast-paced environments
• Strategic mindset with strong business acumen and problem-solving capabilities

Nice To Haves

• Salesforce Certified Administrator (ADM-201, ADM-211) or similar certification
• Experience in the healthcare or healthcare technology industry
• Advanced Salesforce expertise (e.g., automation, integrations, advanced reporting)
• Experience leading large-scale CRM implementations or transformations

Responsibilities

• Lead administration and optimization of Salesforce.com, ensuring it serves as a high-impact platform for sales productivity and business growth
• Configure, enhance, and maintain CRM capabilities while providing training and guidance to end users
• Partner with cross-functional stakeholders across Sales, Finance, IT, Marketing, and Operations to gather and translate business requirements into actionable Salesforce solutions
• Design and implement scalable CRM enhancements that align with evolving business needs
• Own and drive large-scale Salesforce projects from concept to execution—delivering solutions that elevate efficiency, standardization, and performance
• Champion innovation by introducing new features, automation, and best practices
• Develop reporting, dashboards, and executive-level insights that inform forecasting and strategic planning
• Deliver compelling analyses that influence leadership decisions and business direction
• Establish and enforce data quality standards, lifecycle management processes, and governance practices
• Ensure compliance with Sarbanes-Oxley (SOX) and other regulatory requirements
• Support forecasting efforts and pipeline visibility through accurate CRM data and reporting structures
• Identify opportunities to improve processes, productivity, and customer engagement

Benefits

• Employee Impact Groups, which foster inclusion and belonging
• learning and well-being programs that support personal and professional growth
• sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices
• support and reasonable adjustments for individuals with disabilities during our hiring process

What This Job Offers

• Job Type: Full-time
• Career Level: Senior