Sr Business Analyst -PDO

HF Management Services•Lake Mary, NY

13d•Remote

About The Position

The Senior Business Analyst- Provider Data Operations (PDO) is responsible for business process review, data analysis and reporting as it relates to activities which ensure operational effectiveness. Incumbents assist management by coordinating workflow and working directly with more junior analysts, analyzing data, creating and maintaining reporting, recommending and supporting decision making with the goal of departmental effectiveness and improvement. The Senior Business Analyst -PDO is responsible for providing guidance to other analysts in accordance with regulatory, compliance and corporate requirements and analyzing reports to direct the supervision of inventory and performance management as well as business process/Ad hoc reporting and data analysis as it relates to activities which ensure operational effectiveness. Incumbents assist management by participating in and directing analysts in creating, maintaining, and analyzing reports and data, identifying useful information, while recommending and supporting decision making. The Senior Business Analyst - PDO owns project goals by developing project plans, establishing deadlines, monitoring milestone completion, providing timely reporting, and resolving conflicts – including the documentation and prioritization of assignments.

Requirements

High School diploma or GED equivalent from an accredited school
Work experience as a Business Analyst or equivalent role
Experience with in-depth data querying and manipulation of data to assist with root-causing, trending and summarization of projects presented to various level audiences
Experience with MS Excel functions that include working with large data sets, creating standardized reports (across multiple spreadsheets), utilizing vLookups and advanced functions/formulas, creating, using and interpreting pivot tables, filtering and formatting
Experience gathering and communicating complex analytical business requirements in a simple and easy to understand manner to other staff

Nice To Haves

Bachelor’s degree from an accredited institution
Demonstrated ability to exercise good judgment and work with independence and initiative as well as strong problem-solving ability
Excellent written and oral communication and interpersonal skills
Ability to work independently as well as leading in a team environment
Demonstrated ability to work within regulatory and compliance guidelines
Work experience with access to confidential information and other data types
Experience in creating and running complex queries using SAS, SQL or other programs (i.e. Visual Basic coding, etc.)
Healthcare experience in an Agile work environment

Responsibilities

Identify defects and improve departmental performance by supporting quality, operation efficiency, and production goals
Communicate departmentally and interdepartmentally to recommend and request new concepts and/or modifications to existing workflow, system set up, tools and designs
Learn and evaluate new information, both technical and procedural, and then disseminate verbally and in writing to the management team and end-users of varying skill levels
Analyze and implement improvement opportunities for the department (automation, productivity, quality, deficiencies, etc.)
Review technical specifications to ensure the business requirements are adequately reflected in technical planning documents
Ensure all work is completed in accordance with regulatory, compliance, and corporate requirements
Trend and compare analyses against departmental and corporate standards
Develop and prepare effective reporting tools and statistical reports and provide ongoing maintenance for the department
Recommend changes to address deficiencies and/or further improve and streamline performance based on analysis findings
Responsible for the overall success of applicable testing, including results verification before Management team approval
Provide resource planning and resolution of issues that impede the test effort
Work with other departments (such as IT) in resolving important defects and ensuring the appropriate level of testing
Work directly with appropriate members of the department and other Healthfirst business units to understand and execute project concepts, objectives, and approach
Assess and prepare to address the operational impacts, workflow, and training issues of assigned projects
Ensure post implementation accuracy
Additional duties as assigned