About The Position

ProPharma is seeking a Sr. Business Analyst to support the global Quality & Compliance function of a major pharmaceutical client. This role is crucial at the intersection of requirements analysis, laboratory systems, and quality assurance, overseeing the entire process from requirements discovery to system verification. The team is responsible for researching and assembling Data Packets that form the basis for Design Specifications. These specifications are then used to configure the LabVantage LIMS platform. Following configuration, the team conducts formal verification to ensure accurate implementation according to approved specifications. Success in this role demands strong analytical skills, meticulous attention to detail, and the ability to interpret user requirements to identify relevant, complete, and necessary information. This is a specialized role combining requirements analysis, regulated documentation, system configuration support, and verification within a GxP-controlled environment. The client lead has described this team as "ninjas" due to their rapid cross-training, adaptability, and high-quality output across multiple workstreams.

Requirements

  • 3-7 years of experience in pharmaceutical, biotechnology, laboratory, quality, validation, or regulated systems environments.
  • Bachelor's degree required; Life Sciences, Computer Science, Information Systems, or related field preferred.
  • Experience working with LIMS platforms; LabVantage experience strongly preferred.
  • Familiarity with Veeva, Tableau, ELN, LES/MES, eQMS, or other regulated laboratory and quality management systems.
  • Experience gathering, analyzing, and documenting business or system requirements.
  • Experience with software testing, system verification, validation, or quality assurance activities in a regulated environment.
  • Highly detail-oriented with a strong quality and compliance mindset.
  • Able to analyze ambiguous requirements and apply sound judgment when determining what information is relevant and necessary.
  • Fast learner who can work across multiple functions and quickly adapt to changing priorities.
  • Self starter who can work independently, seeking opportunities to stay billable.
  • Confident communicator who can effectively partner with client stakeholders, vendor teams, and internal colleagues.
  • Curious, coachable, and committed to continuous learning.
  • Collaborative, humble, and willing to contribute wherever the team needs support.
  • Proactive in identifying risks, raising questions, and driving issues to resolution.

Nice To Haves

  • Prior business analyst, validation, quality systems, or project coordination experience preferred.

Responsibilities

  • Research and assemble Data Packets by reviewing Jira user stories and identifying the appropriate Veeva-controlled documents, specifications, protocols, and supporting materials needed to support system design and configuration.
  • Analyze requirements and source documentation to determine relevant content, reconcile information across systems, and ensure Data Packets are complete and accurate.
  • Support the development of Design Specifications by organizing and documenting requirements in a structured, traceable manner.
  • Verify LabVantage LIMS configurations against approved Design Specifications, documenting results and identifying discrepancies, defects, or implementation gaps.
  • Partner with developers, configuration specialists, project team members, and client stakeholders to investigate and resolve verification findings.
  • Maintain high-quality documentation and adherence to GxP, quality, and validation standards.
  • Communicate proactively with teammates and client stakeholders to drive clarity, alignment, and timely resolution of issues.

Benefits

  • Diversity, Equity, and Inclusion initiatives
  • Opportunity to work with a major pharmaceutical client
  • Support for remote working with encouragement for hybrid work where feasible
  • Personalized review of all applications by a recruitment team member
  • Commitment to providing an outcome for every application
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