About The Position

BMO Insurance is looking for a Sr. Business Analyst to support its creditor product initiatives. Driving collaboration across multiple technical teams that support BMO Bank platforms and experience with supporting creditor insurance will be key to the success of this role. The BA also investigates and identifies strategies to optimize business operations and services, and inform business decisions. Defines business requirements to inform technology build and operations by sourcing and analyzing relevant data, reviewing and documenting business processes and collaborating with business stakeholders. Sources business and market data to evaluate the effect of projects on business results. Also assesses the efficiency and the performance of technology (software, hardware and the wider IT system) to deliver expected business results. Identifies and analyzes malfunctions, system workflow, and troubleshoots issues raised by business. Elicits requirements and analyzes feasibility to ensure solutions/initiatives achieve the expected business outcomes. Supports various project teams across the project lifecycle to ensure development is aligned with the business requirements. Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements. Applies depth of domain & functional expertise for the assigned portfolio to drive the expected business value. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Builds tests cases in order to validate business requirements and End-User Testing results. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Experience working on bank or creditor product initiatives is highly desirable. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently on a range of complex tasks, which may include unique situations. Broader work or accountabilities may be assigned as needed.

Requirements

  • Agile Delivery and Development
  • Data analysis
  • Learning Agility
  • Process improvement and optimization
  • Business architecture frameworks
  • Stakeholder Analysis and Management
  • Digital Fluency
  • Systems Thinking
  • Business requirements definition and analysis
  • Application functional design
  • Functional Analysis
  • Strong verbal & written communication skills
  • Collaboration & team skills
  • Analytical and problem solving skills
  • Data driven decision making
  • Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Technical proficiency gained through education and/or business experience.

Nice To Haves

  • Experience supporting creditor insurance
  • Experience working on bank or creditor product initiatives is highly desirable.

Responsibilities

  • Investigates and identifies strategies to optimize business operations and services, and inform business decisions.
  • Defines business requirements to inform technology build and operations by sourcing and analyzing relevant data, reviewing and documenting business processes and collaborating with business stakeholders.
  • Sources business and market data to evaluate the effect of projects on business results.
  • Assesses the efficiency and the performance of technology (software, hardware and the wider IT system) to deliver expected business results.
  • Identifies and analyzes malfunctions, system workflow, and troubleshoots issues raised by business.
  • Elicits requirements and analyzes feasibility to ensure solutions/initiatives achieve the expected business outcomes.
  • Supports various project teams across the project lifecycle to ensure development is aligned with the business requirements.
  • Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements.
  • Applies depth of domain & functional expertise for the assigned portfolio to drive the expected business value.
  • Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
  • Builds tests cases in order to validate business requirements and End-User Testing results.

Benefits

  • health insurance
  • tuition reimbursement
  • accident and life insurance
  • retirement savings plans
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