Sr Brand Sales Operations Associate

Ochsner Health•New Orleans, LA

2d•Onsite

About The Position

This role is responsible for overseeing internal sales of branded merchandise and uniform items to departments across the Ochsner Health System. The Lead Internal Sales Associate serves as the primary liaison between internal department contacts, vendors, and internal Brand and Marketing teams to ensure accurate, timely, and brand-compliant ordering. In addition to managing complex orders and client relationships, this role provides day-to-day guidance to peer sales associates, supports promotional initiatives, and helps ensure consistent execution of internal sales processes and customer service standards. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Requirements

High School Diploma/GED
2 years sales, internal sales, or customer-facing coordination experience
Strong internal sales, customer service, and relationship management skills.
Ability to act as a liaison between internal clients, vendors, and cross-functional partners.
High attention to detail with strong follow-up and documentation practices.
Effective written and verbal communication skills across varying levels of the organization.
Ability to balance customer-facing responsibilities with operational and administrative tasks.
Understanding of branding compliance and approval workflows in a corporate or healthcare environment.
Strong organizational, time management, and problem-solving skills.
Proficiency with Windows-based applications, web-based applications such as Salesforce, and data entry systems.

Nice To Haves

3 years sales, internal sales, or customer-facing coordination experience

Responsibilities

Overseeing internal sales of branded merchandise and uniform items to departments across the Ochsner Health System.
Serving as the primary liaison between internal department contacts, vendors, and internal Brand and Marketing teams to ensure accurate, timely, and brand-compliant ordering.
Managing complex orders and client relationships.
Providing day-to-day guidance to peer sales associates.
Supporting promotional initiatives.
Helping ensure consistent execution of internal sales processes and customer service standards.
Performs other duties as assigned
Complies with all policies and standards
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
Maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.