AE - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters•Millbury, MA

About The Position

As a part-time Sr Brand Ambassador, you bring the American Eagle and Aerie brands to life by providing guests with an enjoyable shopping experience and helping build brand loyalty. You represent the company’s values and products while bringing your authentic self to work. The role includes engaging with guests, making product recommendations, introducing loyalty programs and brand channels, and assisting across store zones as needed. American Eagle is an American jeans and apparel brand whose collections are designed to inspire self-expression and empower customers to celebrate their uniqueness. The company states that it is an equal opportunity employer and provides reasonable accommodation for religion and disability in accordance with applicable law.

Requirements

  • Enjoy interacting with people.
  • Bring energy and handle multiple tasks in a fast-paced environment.
  • Be available to work during guest shopping hours, including evenings, weekends, and holidays.
  • Have an interest in AE and Aerie products.
  • Be at least 18 years of age.

Nice To Haves

  • Prior retail experience.

Responsibilities

  • Use the AEO Selling Model to engage guests and help them find what they are looking for, using a friendly approach.
  • Educate guests about AE and Aerie products and suggest products suited to their needs.
  • Introduce guests to the AEO loyalty program and additional brand channels.
  • Work flexibly across the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
  • Proactively resolve guest concerns while following company policy.
  • Assist the team in completing store tasks.
  • Follow AEO policies and procedures and act with integrity.

Benefits

  • 40% year-round discount on AE and Aerie products, with additional seasonal discounts associated with new Floorsets.
  • Opportunities for development, learning new skills, and career advancement.
  • Opportunity to participate in store contests to win free merchandise and other exclusive prizes.
  • Subject to eligibility requirements, associates may be eligible for paid sick leave and discretionary REAL rewards.
  • Paid Time Off, paid sick leave, and holiday pay vary by job level and type, location, employment classification, and years of service.
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