Sr. Blood Donor Specialist

St. Jude Children's Research Hospital•Memphis, TN

1d•$24 - $42•Onsite

About The Position

This role independently performs volunteer apheresis procedures and whole blood collections to support St. Jude patient care and research. This role applies advanced technical expertise to recruit, interview, screen, and process donors while ensuring accurate performance, validation, and reporting of waived laboratory testing used to determine donor eligibility. The position ensures full compliance with institutional policies, regulatory requirements, and the Blood Donor Center Quality Program, while contributing to quality improvement initiatives and translational /basic research activities.

Requirements

High School Diploma required.
6+ years of experience in a volunteer or commercial blood donor center with a High School Diploma (OR) Associate's degree with 4+ years of experience in a volunteer or commercial blood donor center.
6 years of phlebotomy experience required with a High School Diploma or 4 years of phlebotomy experience with an Associate's Degree.
2 years of volunteer donor whole blood collection or donor apheresis experience required.
Substantial experience in relevant laboratory procedures and principles (e.g., cleaning and sterilization of laboratory materials; laboratory assistance; equipment operation and maintenance; logistics planning and coordination).
Phlebotomy Certification required within 6 months of hire.
CPR certification required within 6 months of hire.

Nice To Haves

Associate's Degree preferred.
Substantial experience working with laboratory personnel, understanding and supporting complex lab needs (e.g., calibration, materials prep) with guidance preferred.
Experience in providing necessary assistance during crisis/emergency situations preferred.
Proven performance in earlier role/ comparable role.
Medical Assistant certification is acceptable instead of phlebotomy certification.

Responsibilities

Collaborate with internal/ external teams to coordinate and execute assigned tasks (e.g., processing, evaluation, and management; lab workflow planning and execution; material request processing).
Monitor, maintain, retrieve, track inventory within area.
Oversee accurate and timely documentation (e.g., medical records, process logs).
Troubleshoot issues with procedures and drive implementation, documentation, and compliance of corrective action.
Conduct ongoing quality control and compliance tracking and related activities, and resolve/escalate problems as required.
Support ongoing inventory maintenance including receipt and storage of supplies.
Guide early career team members on standard tasks within area.
Recruit, screen, and process volunteer donors for apheresis and whole blood collections, applying advanced knowledge of donor eligibility criteria and regulatory requirements.
Independently perform apheresis procedures and whole blood collections, ensuring donor safety, continuity of care, and product quality.
Administer and support the Blood Donor Center Quality Control and Quality Program in compliance with institutional and regulatory requirements.
Contribute advanced technical expertise to translational and basic research and development initiatives.
Evaluate, validate, and support implementation of new procedures, equipment, and maintenance processes; assist with SOP and documentation maintenance.
Orient, train, and mentor staff, supporting onboarding, competency development, inventory readiness, and operational continuity.
Perform other related duties as assigned or directed to meet the goals and objectives of the department and the institution.
Maintain regular and predictable attendance.