Sr. Benefits & HR Operations Analyst

Rover.com • Florida, FL

2d • Remote

About The Position

Rover is a values-driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. They are investing in AI as a business accelerator and provide every team member access to AI tools. Rover is recognized as a great place to work and is committed to creating an accessible, inclusive, and welcoming community. This role requires the ability to work remotely and reside only in the approved states of FL, GA, ID, NC, TX, WA & MI.

Requirements

• Experience with Workday and other HR Systems such as absence management software, ticketing tools, etc.
• Demonstrated experience supporting corporate health and wellness benefits as well as leave of absence programs
• Strong mindset for continuous improvement, process streamlining, increasing efficiency and meeting or exceeding client expectations
• Proven project management and operations skills with demonstrated ability to manage global projects and initiatives
• Strong analytical and problem-solving skills with proven ability to organize and analyze data, using HRIS systems for reporting
• Ability to establish strong relationships and credibility at all levels and geographies throughout the organization and cross-functionally
• Comfort with ambiguity; ability to thrive in a fast-paced environment
• Broad knowledge of HR functional disciplines (e.g., organizational development, talent management, employee relations, staffing, and compensation/benefits)
• In-depth understanding of federal, state and local laws relating to HR
• A Bachelor's degree with 3-5 years of directly relevant experience in HR/Benefits Operations

Responsibilities

• Support the administration and optimization of Workday and other HRIS tools; troubleshoot issues and ensure data integrity across the platform.
• Execute the operational transactions of key employee milestones, including compensation adjustments, promotions, terminations, and onboarding.
• Design and maintain real-time dashboards; provide actionable reporting on turnover, headcount, and other key organizational metrics.
• Develop Standard Operating Procedures (SOPs) and document workflows to scale HR operations effectively.
• Lead the day-to-day administration of global health and wellness programs, acting as the primary point of contact for employee inquiries.
• Execute the benefit reconciliation process and ensure accurate, timely processing of all carrier billing.
• Coordinate and track leave programs (FMLA, Disability, etc.) ensuring a supportive experience for employees and compliance with all regulations.
• Assist in the evaluation and rollout of employee perks to enhance the overall employee value proposition.
• Direct the preparation and submission of information required for EEO-1, ADA, FMLA, and Department of Labor audits.
• Draft or revise internal HR policies to ensure they remain current with changing local, state, and federal labor laws.
• Maintain rigorous documentation standards for OSHA and other governmental reporting requirements.

Benefits

• Competitive compensation
• 401k match
• Long-term incentive plan with a company performance-based cash payout
• Flexible PTO
• Competitive benefits package, including medical, dental, and vision insurance
• Commuter benefits
• Bring your dog to work (and unlimited puppy time)
• Pet benefits, including $1000 toward adopting your first dog or cat
• Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches monthly
• Regular team activities performed in-person and virtually

What This Job Offers

• Job Type: Full-time
• Career Level: Senior