Sr. Benefits Analyst

Dole Food Company IncCharlotte, NC

About The Position

The Sr. Benefits Analyst will oversee the administration, compliance, and ongoing effectiveness of our Health & Welfare programs. The incumbent will serve as a critical liaison between employees, vendors, payroll, consultants, and business leaders.

Requirements

  • Bachelor's degree in Human Resources, Business, Finance, Accounting, or related field, or equivalent experience.
  • 5+ years of progressive benefits administration experience.
  • Strong knowledge of Health & Welfare and retirement plan administration.
  • Working knowledge of ERISA, ACA, COBRA, HIPAA, and other applicable regulations.
  • Advanced analytical, problem-solving, and Excel skills.
  • Excellent written and verbal communication skills.
  • Computer proficient in the Microsoft Office suite (Word, Excel) and email.
  • Experience partnering with Payroll, Finance, and external benefit providers.

Nice To Haves

  • Experience with ADP Workforce Now preferred
  • Experience managing benefit vendors, renewals, and implementations preferred
  • Knowledge of retirement plan governance and Pooled Employer Plan (PEP) administration preferred
  • Understanding of budgeting, accounting allocations, and benefit financial reporting preferred

Responsibilities

  • Administer company health and welfare benefit programs and resolve escalated employee and vendor issues.
  • Manage annual Open Enrollment, benefit communications, system testing, and vendor coordination.
  • Serve as primary contact for benefit vendors and maintain strong service partnerships.
  • Ensure compliance with ERISA, ACA, COBRA, HIPAA, cafeteria plan regulations, and required notices.
  • Coordinate Form 5500 filings, ACA reporting, and other compliance-related activities.
  • Manage COBRA, HSA, FSA, commuter benefits, and related administrative processes.
  • Review, reconcile, and process monthly benefit invoices, allocations, and reporting.
  • Partner closely with Payroll to ensure accurate benefit deductions, life event changes, leave administration, and year-end reporting.
  • Support administration and governance of the company 401(k) retirement plan.
  • Identify trends, process improvements, and potential compliance risks requiring escalation.
  • Additional duties as assigned
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