Sr. Auto Casualty Adjuster
About The Position
Our Claims team is growing, and we're looking for a Senior Auto Casualty Adjuster to own litigated auto claims from filing through resolution. This role manages first-party PIP/Medpay litigation, third-party liability litigation, and UM/UIM litigation, with a focus on complex claims carrying potential high exposure across multiple states, including Florida. You'll develop litigation strategy after reviewing initial complaints and amended actions, drive settlement negotiations, and shape how the team approaches pre-suit claims and litigation trends. In periods of lower litigated volume, you'll also flex into non-litigated bodily injury and other first- and third-party auto claims.
Requirements
- 8+ years of auto claims adjusting experience
- 3+ years of auto injury claims and litigation experience
- Extensive experience handling claims in Florida, including Florida's insurance code, PIP statute, and bad faith framework; additional state experience (e.g., Texas, Georgia, Colorado, Arizona) strongly preferred
- Proven ability to mentor junior adjusters, including leading file reviews and coaching through complex claims
- Advanced ability to memorialize case activity and communications, in writing and verbally, throughout litigation
- Comfortable moving between simple, high-volume claims and complex litigated files without treating either as beneath the role
- Experience working directly for an insurance carrier in a fully remote, digital-first environment (Slack, Snapsheet, Excel)
- Strong decision-making and critical thinking in complex coverage and liability investigations
- Active adjuster license in good standing, with willingness to obtain additional state licenses as needed
Responsibilities
- Own a caseload of litigated auto liability and bodily injury claims from suit assignment through resolution
- Develop litigation strategy by reviewing initial complaints, amended actions, and evolving case facts
- Analyze claims exposure and build negotiation strategies for settlement
- Review pleadings, discovery, and motions to keep suit-handling plans aligned with case developments
- Collaborate with defense counsel, claims counsel, and claims management on strategic planning
- Build and maintain relationships with approved defense firms and industry vendors
- Prepare for and attend mediations, depositions, arbitrations, and trials
- Apply multi-state statutory knowledge, including Florida's insurance code, PIP statute, and bad faith framework
- Maintain active adjuster licensing and CE credits, and stay current on case law and statutory changes
- Mentor junior adjusters through file reviews, coverage questions, and complex claim coaching
Benefits
- Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level
- 401(k) with company match up to 4% of eligible earnings
- Multiple medical plan options, plus dental and vision coverage
- Company-funded HSA contributions (based on medical plan selection)
- Company-paid life insurance and short-term disability
- A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
- Access to mental health support and confidential counseling resources
- Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
- Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
- Career mobility and internal growth opportunities across the organization
- Professional development budgets for certifications, conferences, and learning available, subject to management approval
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
