Sr. Audiovisual Lead Technician

HireSparks AV Recruiting • Dégelis, QC

5d • Onsite

About The Position

We are currently working with a leading telecommunications distributor and integrated AV solutions. They are seeking a motivated and customer-focused Senior AV Lead Technician to lead installations and support enterprise AV deployments throughout Ontario.
The Senior AV Lead Technician will be responsible for the installation, configuration, commissioning, troubleshooting, and support of audiovisual and video conferencing systems. This role serves as the lead technician on projects, ensuring installations are completed safely, efficiently, and to the highest quality standards.

Requirements

• 3–5 years of experience in AV installation, integration, or technical support.
• Strong knowledge of commercial AV systems, including displays, cameras, microphones, speakers, and control systems.
• Experience troubleshooting AV and video conferencing environments.
• Working knowledge of LAN/WAN networking and structured cabling.
• Experience with Microsoft Teams Rooms is highly preferred.
• AVIXA CTS, Microsoft Teams, or related certifications are considered an asset.
• Valid driver's license and ability to travel to customer sites.
• Strong communication, organizational, and customer service skills.

Nice To Haves

• Experience with Microsoft Teams Rooms is highly preferred.
• AVIXA CTS, Microsoft Teams, or related certifications are considered an asset.

Responsibilities

• Lead AV installation and deployment projects at customer sites.
• Install, configure, test, and commission video conferencing and AV systems.
• Troubleshoot hardware, software, network, and connectivity issues.
• Configure and support Microsoft Teams Rooms and platforms from Poly, Logitech, Jabra, and similar manufacturers.
• Coordinate with Project Managers, customers, and internal teams throughout project execution.
• Provide mentorship and technical guidance to junior technicians and installers.
• Deliver exceptional customer service and conduct end-user training when required.
• Maintain project documentation and ensure installations comply with company standards and specifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed