Sr. Associate

BridgeBio Pharma•San Francisco, CA

2d•Hybrid

About The Position

The People Operations, Systems & Innovation team builds the operational infrastructure powering BridgeBio's People function — replacing fragmented, manual processes with intelligent, integrated systems that scale with a commercial-stage biotech. Our north star is an AI-native People operating model where Workday, Greenhouse, ServiceNow, and Moveworks function as a single system, routine HR volume is handled by intelligent agents, and every process is designed for where we're going — not optimized for where we are. The Business Systems Manager is BridgeBio's senior functional owner across this stack. Operating within a joint IT & People Technology model, this role owns product and system administration for all People systems and actively shapes the team's AI architecture and innovation agenda. This is not a ticket-queue role. The Business Systems Manager drives a structured roadmap, governs IT/People change control, translates business requirements into system design, and ensures every configuration decision is made before building. This role is equally fluent in system architecture and employee experience design — and brings both lenses to every project they own.

Requirements

5+ years of hands-on Workday HCM administration as a named system owner or HRIS product owner in a regulated environment
Demonstrated Greenhouse ATS and VNDLY (or equivalent VMS) experience
Deep knowledge of Workday business processes, security roles, calculated fields, and EIB imports
Hands-on ServiceNow HRSD configuration
SOX ITGC compliance with named control ownership
Proven ability to lead structured discovery with non-technical business owners and translate requirements into PRDs, SDDs, and test plans across the full SDLC
Comfortable with Workday Report Writer, EIB, and structured data
Databricks/SQL for people analytics pipelines is a strong plus
Demonstrated experience evaluating and deploying AI/LLM tools
Hands-on Moveworks or equivalent conversational AI platform experience (agent configuration, intent taxonomy, RAG) strongly preferred
Familiarity with low-code automation (n8n, Zapier, Cowork) and responsible AI governance
You think in journeys and service catalogs, not tickets and configurations; track record of using listening data to drive measurable improvements
Proven ability to build credibility across IT, Finance, Legal, and TA — equally comfortable co-signing a SOX control and running a discovery session with an HRBP
Based in the San Francisco Bay Area; available to work regularly from SF and Palo Alto offices

Nice To Haves

Databricks/SQL for people analytics pipelines is a strong plus
Hands-on Moveworks or equivalent conversational AI platform experience (agent configuration, intent taxonomy, RAG) strongly preferred
Familiarity with low-code automation (n8n, Zapier, Cowork) and responsible AI governance

Responsibilities

Serve as primary functional administrator and HRIS product owner for Workday HCM across Core, Compensation, Talent, Absence, and Benefits
Own the People systems SDLC end-to-end — from requirements through UAT sign-off, Go/No-Go, hypercare, and project closure
Lead structured requirements gathering with business owners across People, Finance, Legal, and TA; translate into PRDs, process flows, and formal test plans
Manage semi-annual Workday release cycles: feature evaluation, impact assessment, testing coordination, and change communication
Own the enhancement intake and prioritization pipeline, maintaining a versioned requirements library across all People systems
Monitor and maintain all People system integrations (Workday, Greenhouse, VNDLY, Payroll, Benefits, ServiceNow); target <1% error rate month-over-month
Serve as named HR Business Process Owner in SOX documentation — co-approving in-scope change evidence with the IT System Owner
Maintain user access controls, SoD controls, and UAR evidence across all audit cycles
Contribute to the team's AI innovation agenda — evaluate and deploy AI-native tools and LLM-based automations across the HR technology stack
Architect AI-powered workflows in Moveworks/Maverick and Databricks; build data pipelines from Workday, Greenhouse, and ADP to support workforce planning and analytics
Own the Maverick People Assistant implementation: service catalog design, CMS authoring standards, agentic workflow configuration, and the Moveworks-to-ServiceNow integration layer
Govern all AI deployments through a responsible AI framework (fairness, data privacy, compliance, auditability, human oversight) before production
Design People systems from the employee's perspective — map the full HR journey, identify friction points, and ensure configuration produces an intuitive, consistent experience
Own the HR service catalog: define every People team service, its delivery channel, SLA, and experience metrics
Architect the self-service channel strategy across Workday, ServiceNow, and the AI People bot; measure containment rate and time-to-resolution as primary KPIs
Own Greenhouse ATS configuration end-to-end — pipeline architecture, interview kits, scorecards, offer workflows, and data hygiene
Manage the Greenhouse-to-Workday integration: zero manual rekey from offer acceptance through Day 1 provisioning
Own the VNDLY contingent workforce platform: onboarding/offboarding workflows, tenure monitoring, classification controls, and Workday record synchronization

Benefits

Market-leading compensation
401(k) with employer match
Employee Stock Purchase Program (ESPP)
Pre-tax commuter benefits (transit and parking)
Referral bonus for hired candidates
Subsidized lunch and parking on in-office days
100% employer-paid medical, dental, and vision premiums for you and your dependents
Health Savings Account (HSA) with annual employer contributions, plus Flexible Spending Accounts (FSA)
Fertility & family-forming benefits
Expanded mental health support (therapy and coaching resources)
Hybrid work model with flexibility
Flexible, “take-what-you-need” paid time off and company-paid holidays
Comprehensive paid medical and parental leave to care for yourself and your family
Career pathing through regular feedback, continuous education and professional development programs via LinkedIn Learning, LifeLabs, & BetterUp Coaching
Financial rewards, peer-to-peer recognition, and growth opportunities