[ US - DC] Sr. Associate, Workforce Staffing
About The Position
This role provides temporary staffing support to the facility, encompassing all aspects of temporary labor order fulfillment, staffing agency management, and temporary associate compliance. The position involves assisting workforce staffing in administering procedures and policies for Staffing Agency Partners within the Distribution Center. Key responsibilities include providing training support to agency on-site representatives and staff, ensuring resolution of issues related to Open Door, diversity, and other values. The role collaborates with the HR Manager to conduct interventions, fact-findings, and resolve conflicts concerning the temporary workforce. Additionally, it involves partnering with Staffing Agency Partners to ensure temporary associates receive proper oversight, GMP compliance, and safety training. The role also includes providing, monitoring, coaching, and guiding technical and non-technical training for Staffing Agency Partner On-Site Representatives and Managing Coaches. Reporting on labor order fulfillment, training, day 1 show rates, and attrition rates for agency partners is crucial. The position also handles reconciliation of temporary associate billing issues with agency partners, serves as a subject matter expert for the Vendor Management System, manages Zendesk tickets, temp cancellations, voluntary time requests, and other operational needs related to the temporary workforce, and participates in special projects as assigned.
Requirements
- 3+ years of experience in Staffing/HR within food manufacturing/production, CPG, e-Commerce or a high growth/startup company preferred
- Knowledge of recruitment strategies and techniques, employment agency methods and operations, developed skill in interviewing techniques
- Working knowledge of employee relations, diversity, performance management, and employment laws; must understand confidentiality
- Solid coaching and counseling skills
- Bachelor's degree or equivalent job experience
Nice To Haves
- Eager to learn
- Self-motivated
- Passionate about Human Resources
- Comfortable giving presentations and administering training
- Comfortable working in a distribution center environment
Responsibilities
- Provide temp staffing support to the facility in all areas of temp labor order fulfillment, staffing agency management, and temp associate compliance
- Assist workforce staffing in administering procedures and policies through the Distribution Center for Staffing Agency Partners
- Provide training support to agency on-site representatives and staff
- Ensure Open Door, diversity and other values related issues are resolved
- Collaborate with the HR Manager to conduct interventions, fact-findings and resolve conflicts related to the temp workforce as they arise
- Collaborate with Staffing Agency Partners to ensure temp associates have proper oversight, GMP compliance, and safety training
- Provide, monitor, coach and guide technical and nontechnical training for Staffing Agency Partner On-Site Representatives and Managing Coaches
- Provide reporting for labor order fulfillment, training and day 1 show rates, and attrition rates for agency partners
- Partner with agency partners to reconcile any temp associate billing issues
- Serve as subject matter expert for the Vendor Management System used to manage temp labor orders, temp associate onboarding, and temp associate invoicing
- Manage Zendesk tickets, Temp Cancellations, Voluntary time requests, and other operational needs related to the temp workforce
- Participate in special projects as assigned
Benefits
- Competitive hourly rate
- 401K company match that vests immediately upon participation
- Team bonus opportunities
- Generous PTO and flexible attendance policy
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
