Sr. Associate, Promotion/Advertising Regulatory Affairs Operations

Alcon•Fort Worth, TX

18h•Onsite

About The Position

This role is part of Alcon's Quality & Regulatory Affairs function, a team that ensures our products are in compliance with global, local, and internal regulations and meet the strictest standards of quality as we help people see brilliantly. The Sr. Associate, Promotion/Advertising Regulatory Affairs (Life Sciences) (Professional Path), is primarily responsible for interpreting regulations related to products and processes, handling compliance complaints, and ensuring adherence to statutes. You will develop programs to boost compliance awareness, audit policies, and review promotional materials. This role is on-site in our Fort Worth, Texas location.

Requirements

Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs)
The ability to fluently read, write, understand and communicate in English
2 Years of Relevant Experience

Nice To Haves

Proven ability to manage SOPs, process improvements, and cross-functional initiatives
Excellent stakeholder management and communication skills
Problem-solving mindset with a focus on continuous improvement

Responsibilities

Lead the development, maintenance, and continuous improvement of SOPs, process documentation, and workflows across MAP and Claims
Drive process updates to enhance efficiency, consistency, and compliance
Identify operational gaps and implement solutions to improve end-to-end reliability
Oversee and streamline MAP-related communications across stakeholders
Ensure alignment, clarity, and timely updates within cross-functional teams
Act as a central point for operational communication and issue tracking
Manage CRC (Claims Review Committee) escalations, ensuring timely resolution of issues
Identify root causes of recurring challenges and implement corrective actions
Partner with stakeholders to reduce friction and improve review cycle outcomes
Own and maintain Ad Promo Playbooks to ensure they are current, clear, and actionable
Standardize best practices and ensure consistent application across teams
Drive adoption and ongoing refinement of playbook guidance
Identify and remove operational bottlenecks to accelerate promotional material development and approval timelines
Partner with cross-functional teams to improve planning and execution for launches
Support initiatives that enhance claims quality and reduce rework