Sr. Associate, Field Support Engineering

McKesson•Usa, NJ

1d•Hybrid

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. JOB FAMILY DESCRIPTION: Distribute and repair pill distributors to Pharmacies, Hospitals, and clinics. Responsible for the installation, configuration, maintenance, troubleshooting, and repair of customer systems and equipment (hardware and software). This work can be onsite or offsite and may involve coordination and cooperation with other support teams or third parties. These duties will generally be performed in an assigned region but may be required anywhere in Canada and will include travel, hours of work, and weekends.

Requirements

Works under normal supervision.
Incumbents still occasionally directed on several aspects of their work.
Follows established directions.
Work is reviewed for accuracy and overall adequacy.

Nice To Haves

Demonstrates competence in own area, and has mastered most of the basic job functions.
May still be acquiring higher skill level, and gaining exposure to more complex tasks within job function.
Typically works with moderate guidance in area of knowledge.
Includes those who have completed formal training programs.
Full use and application of standard principles, theories, concepts, and techniques.
Still developing skills and knowledge necessary at career level.
Provides resolutions to an assortment of problems of moderately complex scope.
Uses judgment within defined practices and procedures.
Handles projects which have short term focus.

Responsibilities

Distribute and repair pill distributors to Pharmacies, Hospitals, and clinics.
Responsible for the installation, configuration, maintenance, troubleshooting, and repair of customer systems and equipment (hardware and software).
This work can be onsite or offsite and may involve coordination and cooperation with other support teams or third parties.
These duties will generally be performed in an assigned region but may be required anywhere in Canada and will include travel, hours of work, and weekends.