Sr. Associate, Dasher & Logistics - Regional Operations (Parcel) Strategy & Operations
About The Position
DoorDash is looking for a Senior Associate, Regional Operations - Parcel on the Drive team. DoorDash Drive is a hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. This team operates at the intersection of strategy, execution, and quality, focusing on performance, efficiency, and scalable processes. The team partners cross-functionally with Product, Engineering, Business Development, and external partners to launch new capabilities, improve performance, and standardize operational practices across the logistics network. The regional operations team focuses on delivery quality, loss prevention, operational efficiency, and merchant experience. The role involves managing day-to-day operations and site performance in a specific region within the U.S., working with internal and external stakeholders to build and implement key operating procedures to drive compliance and improve quality. This role reports directly to the Regional Operations Manager and expects up to 25% travel.
Requirements
- You solve problems from first principles. You’re excited to solve problems in innovative ways and you resist “this is how it’s always been done” thinking
- You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in fast-paced startup environments
- You’re analytical. You let data win arguments. You are a data-driven problem solver able to analyze and synthesize data in SQL/excel independently
- You go high and you go low. You’re able to take insights from time spent on the floor and distill them into actionable and scalable initiatives for the business
- You have 3+ years’ experience in on-the-ground warehousing or logistics, preferably in the 3PL space.
- You have a Bachelor’s Degree in a related field
Nice To Haves
- You have experience scaling operations in a successful start-up
- You have a demonstrated interest in logistics, on-demand services, and marketplaces
- You have multi-unit management experience
- You have experience working with 3PLs
Responsibilities
- Analyze performance and unlock opportunity — Identify high-impact operational challenges, uncover root causes through quantitative and qualitative insights, and implement scalable solutions that improve service quality, efficiency, and reliability of the network
- Scale processes and operations — Partner cross-functionally with Product, Engineering, Analytics, and Business Development to standardize operating procedures and build systems that support sustainable growth
- Drive success metrics — Support 3P performance across 15–20 locations—partnering with site leadership to keep operations running smoothly, efficiently, and safely while continuously raising the performance bar.
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- wellness benefits
- commuter benefits match
- paid time off
- paid sick leave
- medical, dental, and vision benefits
- 11 paid holidays
- disability and basic life insurance
- family-forming assistance
- mental health program
- equity grants
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
