Sr. Associate, Claims

Revantage•Dallas, TX

6d•Hybrid

About The Position

This position supports the Insurance & Alternative Solutions (IAS) department in the management of third-party general liability claims across North America. In addition to claims handling, the Claims Specialist plays a key role in investigating incidents, evaluating liability, managing reserve strategies, and ensuring consistent engagement with portfolio companies, insurers, and claim handlers (including claim handlers, carriers, and panel counsel). The role demands strong judgment, coordination with internal Legal and Risk teams, and the ability to navigate diverse exposures ranging from slip-and-fall events to contractor liability and reputational risks. This position is based out of Revantage’s office in Dallas, TX or Chicago, IL.

Requirements

Bachelor’s degree from an accredited college or university
7–10 years of general liability claim handling experience
At least 3 years focused on commercial real estate exposures
Strong knowledge of GL policy terms, additional insureds, indemnity agreements, and legal defense strategies
High attention to detail
Strong judgment
Ability to manage adversarial and sensitive conversations
Strong collaboration skills across Legal, Risk, and Operations functions
Experience with RMIS platforms (e.g., Origami Risk)
Experience with Microsoft Office tools

Nice To Haves

Prior experience working on the carrier or claim handler side, with insight into insurer operations and decision-making
Experience coordinating with defense counsel, managing litigation budgets, and supporting discovery
Familiarity with contract risk transfer, indemnity structures, and tenant/vendor insurance obligations
Exposure to high-severity claims or reputational incidents across diverse property types

Responsibilities

Manage a portfolio of third-party liability claims from intake through resolution, including bodily injury, reputational harm, and contract-related incidents
Lead claim strategy and communication across internal stakeholders, portfolio companies, insurers, defense counsel, and TPAs
Escalate matters requiring legal oversight to in-house Legal or external counsel while managing the claim lifecycle and deliverables
Investigate incidents
Evaluate liability
Manage reserve strategies
Ensure consistent engagement with portfolio companies, insurers, and claim handlers
Coordinate with internal Legal and Risk teams
Navigate diverse exposures ranging from slip-and-fall events to contractor liability and reputational risks
Coordinate with defense counsel
Manage litigation budgets
Support discovery
Manage contract risk transfer
Manage indemnity structures
Manage tenant/vendor insurance obligations
Handle high-severity claims or reputational incidents across diverse property types