Sr. Assistant, Logistics

bluemercury•New York, NY

2d•Hybrid

About The Position

The Logistics Coordinator plays a central role in ensuring product moves accurately, efficiently, and on time across our end-to-end network. This role supports our e-commerce fulfillment, store distribution, inbound vendor freight, and 3PL operations—acting as the connective tissue between warehouses, carriers, vendors, and internal teams. The Logistics Coordinator will own day-to-day shipment execution, troubleshoot delivery issues, maintain accurate flow-of-goods data, and help drive operational excellence across our rapidly scaling supply chain.

Requirements

3 plus years of experience in logistics, distribution, transportation, or supply chain roles within retail, e-commerce, CPG, or 3PL environments
Strong understanding of shipping methods, freight carriers, and warehouse operations
Proficiency with ERP, WMS, TMS, or related logistics systems; Excel/Sheets skills required
Excellent collaboration skills and ability to partner effectively across internal and external teams
Customer-oriented mindset with a strong sense of urgency and ownership
Ability to learn quickly, operate in a fast-paced environment, and adapt to evolving priorities

Nice To Haves

Bachelor’s degree in Supply Chain, Logistics, Business, or related field preferred

Responsibilities

Coordinate, schedule, and track all domestic shipments across parcel, LTL, TL, and 3PL channels
Prepare and maintain accurate shipping documentation (BOLs, packing lists, commercial invoices) to ensure compliance and smooth handoffs
Monitor carrier pickups, delivery performance, and transit exceptions; proactively resolve issues to protect delivery timelines
Support inbound freight coordination with vendors, ensuring alignment with routing guides and delivery windows
Maintain accurate inventory and order status through ERP, WMS, and transportation tools
Reconcile inventory discrepancies, investigate root causes, and partner with 3PL teams for timely resolution
Track stock movements between distribution centers, offsite storage, and stores, ensuring data integrity across systems
Assist with cycle counts, audit preparation, and operational readiness during peak periods
Serve as day-to-day liaison for vendors, 3PLs, carriers, and freight brokers
Monitor service performance (on-time, accuracy, cost), escalating issues and supporting corrective actions
Assist in rate negotiations and capacity planning conversations with freight partners
Ensure compliance with transportation regulations, routing requirements, and internal logistics standards
Maintain and analyze logistics dashboards, delivery performance reports, freight cost trackers, and KPI scorecards
Identify operational bottlenecks and recommend process improvements across fulfillment, transportation, and returns
Support optimization projects, including network flow, packaging, routing, and 3PL operational enhancements
Ensure all logistics data is clean, timely, and consistent across systems and partners
Support Vendor Compliance with 3PL data capture and reporting
Partner with E-Commerce, Stores, Digital, and Customer Experience teams to ensure delivery speed and accuracy meet customer expectations
Collaborate with Merch Planning, Inventory Management, and Vendor Compliance to support inventory flow, seasonal readiness, and vendor performance
Coordinate with Visual Merchandising and Store Operations teams on store-related shipments
Assist in developing contingency plans for weather delays, carrier disruptions, and operational exceptions that impact service
Communicate clearly and proactively with internal stakeholders on shipment status, risks, and resolutions