Sr. Applications & Packaging Integration Engineer

Kentro•Remote,

1d•$117,000 - $133,000•Hybrid

About The Position

Kentro is hiring for an experienced Sr. Application & Packaging Integration Engineer to support our VA-ESOM End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. This Kentro position provides on-site support for the Veterans Health Administration (VHA). The VHA has facility-specific vaccination and testing requirements (outlined below). If chosen for this role, candidates may be required to show proof that the below vaccinations and testing are current. The VHA will provide guidance on specific documents needed and how to request reasonable accommodations. Vaccine requirements may include COVID-19, Influenza, Measles Mumps & Rubella (MMR), Hepatitis B, and/or Varicella. Testing requirements may include Tuberculosis.

Requirements

Bachelors' degree in Computer Science, Math, or technical equivalent with 5 years of relevant experience or a total of 13 years of experience in lieu of education
5+ years of experience with performing systems administration in Microsoft Windows environments, including performing installation and configuration of application packages, monitoring system performance and availability, performing upgrades, and troubleshooting
Experience troubleshooting Windows operating systems (OS), specifically Windows 10 and Windows 11
Experience in documentation of application installation and OS configuration items
Experience with a variety of software packaging programs, tools, and languages
Experience developing and testing GPOs, Baseline Desktop OS Images and application packages
Experience building baselines leveraging Microsoft OSD task sequences, documenting the design and implementation of package builds, and baseline images
Experience analyzing and detecting problems with an application deployed against an existing baseline image and provide rapid response to mitigate critical issues and provide recommendations to prevent issues in the future with little to no supervision.
Experience with assessing and testing hardware, baseline and application packages, bug fixes, as well as preparing baselines for field testing in a remote or in-person capacity.
Experience field testing application packages, working with requestors to resolve any issues discovered during testing, implementation, and deployment
Extensive IT experience in the analysis, design, and integration of information systems and commercial-off-the-shelf (COTS) and development software. Must be well versed in understanding structured analysis and design methodologies for the translation of systems requirements from business needs with a proven track record. Must be able to evaluate cost factors and risk.
US Citizen or Green card holder
Willing and able to obtain and maintain Public Trust Clearance
Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents
If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.

Nice To Haves

Experienced with the Veteran Affairs
Networking
SCCM
Knowledge of HCL BigFix fixlet’s
UEFI Bios
PXEBoot toolset
Imaging process
Imaging hardware set-up (power, racks, cabling, and server/network connections)
Imaging packages for custom software load optimization

Responsibilities

Maintain responsibility for coordinating deployments, support, software upgrades, and integrations of new products into a customer environment.
Perform hands-on engineering work as well as provide coordination and leadership of engineering resources from other engineering.
Become familiarized with the customer's technical environment and act as a point of contact between the agency and technical resources internal to the program.
Maintain access to customer sites and learn new solutions as they enter the customer.
Apply thought leadership in a highly collaborative and innovative work environment to solve complex technical and non-technical challenges. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

Benefits

paid time off
healthcare benefits
supplemental benefits
401k including an employer match
discount perks
rewards
education reimbursement for certifications, degrees, or professional development
flexibility for you to take a course, complete a certification, or other professional growth and networking
funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations.
charity galas/events