Sr. Applications Engineer

Liberty Dental Plan Careers•, OK

4d•$80,000 - $117,500•Remote

About The Position

The Senior IT Applications Analyst serves as a senior technical and functional expert responsible for the support, optimization, and continuous improvement of enterprise applications. This role partners closely with business stakeholders, vendors, architects, infrastructure teams, and project teams to ensure reliable application performance, implement enhancements, resolve complex issues, and support long-term technology strategies.

Requirements

Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field
Minimum of 4 years of experience in application support, systems analysis, business applications, or related IT roles
Experience supporting enterprise applications and vendor-managed solutions
Advanced Microsoft SQL Server expertise, including query development, troubleshooting, data analysis, validation, and remediation
Experience with APIs, web services, system integrations, ETL processes, and application interfaces
Working knowledge of application development technologies such as .NET, C#, Java, REST services, or similar platforms
Strong understanding of application lifecycle management, incident management, and service delivery practices
Excellent analytical, problem-solving, communication, and stakeholder management skills

Nice To Haves

Experience with Health Solution Plus/Conduent
Graduate degree in Business Administration, Information Systems, or a related discipline
Healthcare payer, dental insurance, managed care, or regulated industry experience
Experience supporting SaaS, cloud-based, or hybrid application environments
Familiarity with ITIL principles and best practices
Experience leading application enhancement projects and mentoring junior team members
Knowledge of healthcare operations, claims, enrollment, provider management, or customer service platforms

Responsibilities

Lead the support and administration of enterprise applications, ensuring stability, availability, performance, and user satisfaction.
Serve as the senior escalation point for complex production issues, conducting root cause analysis and implementing long-term solutions.
Collaborate with business stakeholders to identify opportunities for process improvements and translate business needs into technical solutions.
Lead application enhancement initiatives through requirements gathering, design, testing, deployment, and post-implementation support.
Manage vendor relationships, including issue resolution, enhancement requests, service-level performance, and strategic roadmap discussions.
Coordinate application dependencies involving APIs, integrations, cloud services, infrastructure, security controls, and data exchanges.
Perform advanced Microsoft SQL Server analysis, troubleshooting, data validation, and approved data updates while maintaining data integrity.
Partner with architecture, cybersecurity, infrastructure, and development teams to align solutions with enterprise standards.
Develop and maintain technical documentation, support procedures, process flows, and knowledge base articles.
Lead system, integration, and user acceptance testing activities.
Mentor junior analysts and contribute to application roadmaps, modernization efforts, and continuous improvement initiatives.
Ensure compliance with change management, audit, security, and regulatory requirements.

Benefits

Competitive pay structure and savings options
Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines
Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.
100% employer-paid dental coverage for employees and eligible dependents
Vision insurance with low-cost premiums for employee-only coverage and dependents
Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage
Flexible Spending Accounts for healthcare and dependent care expenses
Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance
Long-term disability coverage
Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts
Employee Assistance Program (EAP) to support mental health and well-being
Generous vacation and sick leave policies, with the ability to roll over unused time
10 paid company holidays
Tuition reimbursement for eligible educational expenses
Remote or hybrid work options available for various positions