Sr Applications Engineer, Foundation Services

Nextpower•Minnesota - Remote - USA, MN

4d•$115,000 - $125,000•Onsite

About The Position

The Sr. Field Applications Engineer, Foundation Services is a fully qualified, experienced professional and senior individual contributor who applies advanced, wide-ranging technical expertise to complex field, product, and customer issues. The role leads technical integration and issue resolution for Nextpower foundation solutions, determines methods and procedures for new assignments, advises internal and external stakeholders, and converts field experience into practical improvements to products, equipment, installation methods, processes, and training. Key Objectives Develop, launch, and execute the Equipment Wellness Inspection Program, performing regular audits across site locations to capture equipment condition and provide feedback that improves maintenance execution and supporting training programs. Develop, launch, and execute Nextpower’s Drill Engineering Service, establishing drilling parameters, monitoring equipment performance, optimizing automated installation behaviors, instituting standards across the equipment fleet, and enabling service monetization. Lead resolution of complex technical, mechanical, installation, equipment, and operational issues using sound engineering judgment and hands-on troubleshooting. Advance product and field readiness through structured and ad-hoc testing, detailed field feedback, root-cause analysis, and practical recommendations. Provide technical leadership, frequently advise others on complex matters, and coordinate with internal and external teams across disciplines. Improve field execution and customer support through scalable processes, tools, training materials, documentation, and lessons learned. Strengthen safety, quality, customer satisfaction, and continuous improvement through effective communication, stakeholder persuasion, timely escalation, and independent judgment. Core Responsibilities Equipment Wellness Program Develop, launch, and execute the Equipment Wellness Inspection Program. Perform regular audits across site locations, capture equipment condition, analyze trends, and communicate recommendations that improve maintenance execution and training. Maintain feedback loops among Fleet, Field Maintenance, Services, Product Management, and Engineering; support customer-facing reports and potential program monetization. Drill Engineering Service Develop, launch, and execute Nextpower’s Drill Engineering Service. Establish drilling parameters, monitor equipment performance, optimize automated installation behaviors, and institute standards across active project sites. Build, finalize, communicate, post, and maintain site-specific drilling parameters; perform remote and on-site audits; use compiled data to recommend improvements to internal and external customers. Provide advanced remote and on-site technical and engineering support on machine-performance issues. Field Support and Issue Resolution Lead resolution of complex technical, mechanical, installation, equipment, and operational issues using effective engineering judgment and hands-on troubleshooting. Evaluate site conditions, root causes, risks, and safety considerations; select and adapt methods to resolve issues and escalate when appropriate. R&D and Product Engineering Partnership Partner with Product Development and Machinery Engineering to integrate technology and convert field learnings into product, process, equipment, installation, and support improvements. Design, implement, and complete required and ad-hoc field testing; provide detailed results, recurring-issue observations, and recommendations to internal stakeholders. Process, Standards, and Tool Development Develop and improve troubleshooting methods, internal processes, support tools, field documentation, installation feedback loops, issue-escalation practices, and lessons-learned processes for use across teams and projects. Customer, Stakeholder, and Training Support Provide customer-focused technical support; communicate issues, risks, options, and recommendations clearly; adapt communication to differing audiences and drive timely resolution. Design, build, and deliver technical training and hands-on support for operators, engineers, mechanics, customers, subcontractors, and internal field teams. Safety, Quality, and Continuous Improvement Recognize, resolve, and report safety concerns; help engineer out field risks; reinforce safe work practices; and drive a culture of safety and continuous improvement.

Requirements

8+ years of Hands-on experience with heavy machinery, foundation installation, construction-site operations, field troubleshooting, machine repair, and customer-facing technical support; renewable-energy experience preferred.
8+ years of Experience with hardware and software tools, engineering drawings and technical specifications, and field data used to improve products, equipment, testing, processes, or support practices.
Bachelor’s degree in Civil, Mechanical, Structural, or related Engineering; Construction Management; or a related technical discipline preferred. Relevant certifications or equivalent relevant professional experience.
Ability to travel domestically and internationally as required and work safely in active construction, renewable-energy, and field environments.
Strong computer, communication, interpersonal, and professional skills; ability to advise others and persuade stakeholders across disciplines.

Nice To Haves

renewable-energy experience preferred

Responsibilities

Develop, launch, and execute the Equipment Wellness Inspection Program.
Perform regular audits across site locations, capture equipment condition, analyze trends, and communicate recommendations that improve maintenance execution and training.
Maintain feedback loops among Fleet, Field Maintenance, Services, Product Management, and Engineering; support customer-facing reports and potential program monetization.
Develop, launch, and execute Nextpower’s Drill Engineering Service.
Establish drilling parameters, monitor equipment performance, optimize automated installation behaviors, and institute standards across active project sites.
Build, finalize, communicate, post, and maintain site-specific drilling parameters; perform remote and on-site audits; use compiled data to recommend improvements to internal and external customers.
Provide advanced remote and on-site technical and engineering support on machine-performance issues.
Lead resolution of complex technical, mechanical, installation, equipment, and operational issues using effective engineering judgment and hands-on troubleshooting.
Evaluate site conditions, root causes, risks, and safety considerations; select and adapt methods to resolve issues and escalate when appropriate.
Partner with Product Development and Machinery Engineering to integrate technology and convert field learnings into product, process, equipment, installation, and support improvements.
Design, implement, and complete required and ad-hoc field testing; provide detailed results, recurring-issue observations, and recommendations to internal stakeholders.
Develop and improve troubleshooting methods, internal processes, support tools, field documentation, installation feedback loops, issue-escalation practices, and lessons-learned processes for use across teams and projects.
Provide customer-focused technical support; communicate issues, risks, options, and recommendations clearly; adapt communication to differing audiences and drive timely resolution.
Design, build, and deliver technical training and hands-on support for operators, engineers, mechanics, customers, subcontractors, and internal field teams.
Recognize, resolve, and report safety concerns; help engineer out field risks; reinforce safe work practices; and drive a culture of safety and continuous improvement.