Sr. Application Engineer – GSA

Vertiv Group•Westerville, OH

About The Position

The Sr. Application Engineer - GSA is responsible for supporting the GSA account teams with technical solutions, analysis and proposals for GSA and other key customer projects to enable Vertiv to become the basis of design and win thermal solutions business. This role will interface with multiple Vertiv teams to ensure compliance with project proposals and to provide input of customer needs into the business. Interface with customers and the Consulting Engineering community to share technical knowledge around Vertiv products.

Requirements

Bachelor’s degree in engineering, business, or related field of study (or equivalent combination of education and experience).
4-8 years of industry technical experience.
Service industry experience required with knowledge of electrical distribution systems, critical space environments, service products, and clients.
Strong computer skills including editing, formatting, and using templates in all Microsoft Office programs, use of Internet for standards/products/manufacturer research, and operation of computer-controlled test equipment.
A high degree of creative ability and independent judgment, working with minimal supervision.
The ability to think and act strategically, utilizing account plans to set specific account objectives.
Excellent communication skills, both written and verbal.
Excellent organizational, analytical, and interpersonal skills.
Ability to work and multi-task in a fast-paced environment.

Responsibilities

Manage a select list of GSA customer accounts.
Support Account Plans to achieve both short-term and long-term account goals.
Become the “Trusted Advisor” for these accounts advising them on how to achieve their short and long term objectives.
Work with Bid Teams, Sales Offices and Account teams to analyze technical specifications, ensuring that Vertiv products meet customer design intent.
Provide technical responses to customers and/or consultants that include performance runs, energy analysis, one-line drawings, and similar requirements.
Compile and review product submittals in response to customer bids.
Provide technical analysis of internal and competitive options for customer bids.
Work with the Technical Lead to review the commercial aspects of the bid, ensuring all products and services are included in the final price to the customer.
Assist in all aspects of the technical proposal creation.
Utilize order configurator tools to provide support reviewing orders, applying ETO (engineered to order) specials, and change order assistance.
Work with Vertiv Offering and Design Management teams to feedback customer requirements and needs to improve the product offering.
Understand the control and operation of all Vertiv thermal products.
Present to Industry Technical groups and Consulting Engineers Vertiv solutions.
Interface with the Vertiv Global technical teams to be able to support customer global solutions.
Participate in factory witness tests, development performance and test methods with customer and lab teams.