Sr Anlst Quality Assurance
About The Position
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. The Sr. Quality Specialist leads robustness of investigations and approvals, ensuring timely triage, thorough root-cause analysis, and effective corrective/preventive actions. This skilled and competent Quality Approver role will support monitoring progress, provide feedback to investigation owners, resolve stakeholder conflicts, and escalate issues to senior management when required.
Requirements
- Bachelor’s Degree or equivalent is required, Life Science or related discipline is preferred.
- Knowledge and experience with regulations and regulatory compliance issues.
- Minimum of 6 years’ experience in a regulated field and/or equivalent experience/training in an investigations capacity.
- Demonstrated experience in an investigation related function.
- Excellent communication and writing skills demonstrated by the ability to develop clear and concise professional correspondence.
- Requires critical analytical and problem-solving skills, strategic thinker, and collaborator.
- Excellent organization, prioritization, and time management skills.
- Demonstrated competencies include adaptability, attention to detail, and ability to build and maintain relationships and partnerships across the organization.
- Ability to build and maintain cross-functional interactions and coordination.
- Ability to build consensus, influence, and negotiate.
- Knowledge of Quality Management, Project Management and/or Process Excellence concepts and practices.
- Strong attention to detail, excellent time management, relationship-building, and experience with CAPA systems, investigative techniques, and data-driven quality improvement.
Nice To Haves
- Business Alignment
- Business Savvy
- Coaching
- Communication
- Compliance Management
- Continuous Improvement
- Fact-Based Decision Making
- Human-Centered Design
- ISO 9001
- Issue Escalation
- Problem Solving
- Quality Control (QC)
- Quality Management Systems (QMS)
- Quality Standards
- Regulatory Environment
- Standard Operating Procedure (SOP)
Responsibilities
- Execute quality reviewer/approver duties, review evidence, and approve closure of investigation records.
- Conduct investigation record quality reviews for documentation completeness, robust root-cause analysis, and compliance with procedures.
- Provide coaching and actionable feedback to issue owners on best practices, system usage, and investigation execution.
- Facilitate the progression of investigations and related actions and monitor progress and approvals.
- Collaborate with key stakeholders to support the end-to-end investigation process.
- Monitor action effectiveness and confirm root cause is eliminated or reduced to an acceptable level.
- Use data analytics and trending to identify failure modes, measure action effectiveness, and inform continuous improvement priorities.
- Compile and provide regular investigation and action status updates, metric reports, and trending analyses.
- Collaborate with stakeholders, site owners, governance bodies, and senior management to resolve issues and align on corrective actions; escalate risks or compliance issues as needed.
- Partner with site investigation business process owners and to sustain processes and support platform enhancement requests.
- Participate in and/or support internal audits and regulatory inspections, as needed.
- Attend, participate and/or facilitate investigation review meetings, as needed.
- Perform other duties as necessary.
Benefits
- Company’s consolidated retirement plan (pension)
- Savings plan (401(k))
- Long-term incentive program
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- 10 days Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
5,001-10,000 employees
