Key Responsibilities Operational Metrics & Performance Analysis Develop and maintain operational metrics for in‑home assessment program. Analyze year‑over‑year and period‑over‑period trends to identify performance patterns, risks, and opportunities. Investigate underperforming metrics and identify potential root causes using data‑driven approaches. Partner with stakeholders to define clear success measures and ongoing performance tracking. Data Analysis & Visualization Use SQL, Python and Google BigQuery to access, join, and aggregate member, assessment, and operational datasets. Create clear, accurate visualizations to summarize trends, drivers, and performance gaps. Translate complex analyses into intuitive charts and narratives for both technical and non‑technical audiences. Experimentation & Improvement Initiatives Design and document experiments (e.g., A/B or multivariate tests) to test new approaches aimed at improving operational outcomes Define test and control groups, randomization approaches, and measurement frameworks. Apply statistical methods (e.g., confidence intervals, significance testing) to evaluate experiment results and quantify impact. Synthesize learnings into actionable recommendations for future program improvements. Reporting & Executive Communication Build high‑quality PowerPoint presentations to communicate findings, insights, and recommendations to executive leaders. Clearly explain results, tradeoffs, and next steps using data‑backed storytelling. Provide regular written updates summarizing progress, key metrics, risks, and outcomes. Collaboration & Ways of Working Partner with internal analytics, operations, and business stakeholders to align analyses with program priorities. Support clear documentation and handoffs for metrics, experiments, and analytical methodologies. Use AI and agent tools (e.g., Cursor IDE or VS Code) responsibly to accelerate analysis, coding, and documentation while validating outputs.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees