Sr Analyst, Technical - Compliance API, LLM Gateway & GenAI Tool Support
About The Position
This role makes the data foundation of T-Mobile's AI platforms trustworthy. Every platform and gateway — the LLM gateway, the MCP gateway, and the GenAI platforms — produces the data our compliance, security, and audit decisions run on, and every new feature those platforms ship brings new data fields that must be configured correctly from day one. You own that configuration end to end, and you own retention: making sure everything stored meets T-Mobile's data retention policies. When audit, Cybersecurity, or compliance asks for data, it is complete and correct because you set it up that way. Success looks like platform data no one has to question — configured right at release, retained right by policy, and ready the moment it is needed.
Requirements
- Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
- Acceptable areas of study include Computer Science or a related field. In lieu of a degree, equivalent industry experience may be considered. (Required)
- 4-7+ years of experience in platform operations, IT systems administration, compliance data management, or API/gateway support. (Required)
- Agile Methodology
- Mentorship
- Requirements Analysis
- Stakeholder Management
- LLM Gateway & API Operations
- Access Management (Entra / Identity)
- Compliance Data Request Fulfillment
- Technical Writing
- Troubleshooting
- Data Integration & Pipelines
- Platform & Gateway Configuration
- Data Governance & Retention
- At least 18 years of age
- Legally authorized to work in the United States
Nice To Haves
- Familiarity with enterprise AI platforms (Claude, OpenAI, Microsoft Copilot)
- Experience with API gateway platforms or LLM routing infrastructure
- Knowledge of SOX, data privacy, or cybersecurity compliance requirements
- Experience with identity and access management tools (Entra ID / Azure AD)
- Prior experience in a platform support, SRE, or DevOps operations role
Responsibilities
- Own data configuration for the LLM gateway, the MCP gateway, and the GenAI platforms — every new feature's data fields configured correctly at release.
- Enforce data retention policy across everything the gateways and platforms store.
- Support compliance, Cybersecurity, and audit data requests with complete, correctly configured data.
- Own data mapping and standardization so the picture is consistent and trustworthy.
- Collaborate with IT teams to analyze impacts, identify risks, and communicate status to stakeholders and management
- Translate business requirements into technical user stories, system diagrams, and design documents to support system enhancements
- Mentor peers and manage contractors to support team development and daily activities
- Also responsible for other duties/projects as assigned by business management as needed
Benefits
- Competitive base salary and compensation package
- Annual stock grant
- Employee stock purchase plan
- 401(k)
- Access to free, year-round money coaches
- Medical, dental and vision insurance
- Flexible spending account
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Access to commuter and transit programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
