Sr Analyst, Pro Experience

The Home Depot • Atlanta, GA

2d • Onsite

About The Position

The Sr. Analyst Pro Experience will serve as a key role supporting the Home Depot Pro strategic growth initiatives. As part of the Enterprise Pro team, the Sr. Analyst Pro Experience will be responsible for owning on small to medium subsets of larger initiatives that involve conducting research, using independent judgement, identifying potential opportunities for growth, providing and analyzing quality data, test, learn and refine recommendations and effectively communicate and present within expectations of project timelines. A high level of analytical ability is required to distinguish multiple components of a problem and develop conclusions using quantitative skills with the ability to effectively communicate project or initiative findings. This role will work in a cross-functional environment supporting respective workstreams and leadership to meet business priorities.

Requirements

• Must be eighteen years of age or older.
• Must be legally permitted to be employed in the United States.
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Nice To Haves

• Working knowledge of Microsoft Office Suite
• Working knowledge of Tableau
• Working knowledge of presentation software (e.g., Microsoft PowerPoint)
• Demonstrated ability to collaborate and work effectively with cross-functional teams
• Ability to draw accurate conclusions from financial documentation
• Demonstrated project management skills
• Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
• Excellent written and verbal communication skills

Responsibilities

• Subject matter expert for assigned initiative; Learn and report on best practices, industry standards, and requirements associated with assigned projects; Through independent judgement, develop solutions and recommend project or strategy planning and data utilization
• Identify, research and measure ongoing effectiveness of programs against metric targets; Develop and execute ongoing enhancement/optimization strategy based on measured performance and customer feedback; Trouble shoot and problem solve for ongoing operational needs as they arise
• Ability to create clear and accurate documents and presentations and ability to present and deliver to a wide variety of stakeholders
• Responsible for owning small to medium initiative-specific projects and reporting, prioritizing projects and tasks to ensure deliverables and goals are met or exceeded

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level