Sr. Analyst, o9 Demand Capabilities

The Kraft Heinz Company•Pittsburgh, PA

4d•$89,800 - $112,200•Hybrid

About The Position

This role is responsible for eliciting, documenting, and mapping business requirements for new and enhanced functionality within the o9 Demand Capabilities. The analyst will evaluate expected KPI impacts, plan and execute User Acceptance Testing (UAT), and develop and deliver change management plans. They will also validate post-production release impacts, gather user feedback, and lead product demos. The position requires a self-starter with a growth mindset, strong analytical and communication skills, and enthusiasm for leveraging AI and automation.

Requirements

Bachelor’s degree in Supply Chain, Business, Logistics, or a related field
2+ years of experience in Supply Chain
Demonstrated ability to manage cross-functional relationships with internal and external stakeholders
Experience with Advanced Planning Systems/ ERP, or like Supply Chain Systems
Self-starter with a growth mindset who takes ownership, drives work to completion, and adapts quickly in fast-paced environments.
Strong analytical and critical thinking skills; translates complex data and tradeoffs into clear, actionable recommendations.
Excellent communicator and collaborator — able to present and storytell effectively for both technical and non-technical audiences across cross-functional teams.
Enthusiastic about leveraging AI and automation to streamline delivery across documentation, testing, and stakeholder alignment.

Nice To Haves

Experience in a large-scale Food & Beverage (CPG) manufacturing environment
Experience with Demand Planning or related Supply Chain planning roles
Working knowledge of SQL and AI

Responsibilities

Elicit, document, and map business requirements for new and enhanced functionality; evaluate expected KPI impacts.
Plan and execute UAT, document results, and obtain sign-off before production deployment.
Develop and deliver change management plans, including training schedules, materials, hyper-care support, and desk-side pairing.
Validate post-production releases business impacts; gather user feedback via quarterly surveys and NPS to inform the product roadmap.
Lead product demos and provide stakeholder updates through Sprint Reviews and Agile ceremonies.