Sr. Analyst- Merch Ops Field Execution

Lowe's Companies, Inc.•Mooresville, NC

8d•Onsite

About The Position

The Merchandising Support Senior Analyst role works in one of the functional areas of Merchandising Support to facilitate the operational strategy and serve as a subject matter expert of the merchandising organization. The primary purpose of this role is to lead, assess, support/design and implement the merchandising organization's operational strategy. Responsibilities of the senior analyst include serving as a merchandising subject matter expert, advanced consulting to the business, addressing challenges, executing process and projects, and initiating process improvements that drive merchandising productivity and efficiency within their functional area. Key functional areas within the merchandising support organization include operational support, communications, capacity management, and reporting. Responsibilities may vary based on the area of work.

Requirements

Bachelor’s degree in Business, Industrial Engineering, Analytics, Communications or related field; or equivalent combination of education and related experience.
5 Years Experience in merchandising, retail, merchandising support, store operations or related field.
2 Years Experience in either communications, public relations, project management, business operations, labor productivity, engineering, quality, data analytics, statistics, or operations reporting.
Intermediate Microsoft suite skills: Power BI, Excel, Word, Etc.
Experience leveraging business insights to develop and lead business solutions that drive results.
Experience in management of overlapping, complex and cross-functional events and projects.
Experience optimizing processes to reduce drive productivity, simplicity, efficiency and overall satisfaction.

Nice To Haves

Corporate experience in a large organization, preferably retail.
Understanding of merchandising & store operations.
Advanced Microsoft suite skills: Power BI, Excel, Word, Etc.
Experience communicating with intent to influence decisions and drive business results.

Responsibilities

Plans capacity, prioritizes work, and develops operational SOPs and drives cross-functional awareness and alignment of labor efforts throughout the merchandising organization.
Offers solutions that drive productivity, efficiency, and simplification through understanding of operational activity across the merchandising organization, including operational processes, performance expectations and obstacles, and feedback from key partners.
Responsible for the timely and efficient execution of the merchandising support strategy via leading processes and projects, creating and maintaining best practices, and designing tools and techniques, with limited guidance from the Merchandising Support Manager.
Reviews and evaluates key processes and performance to identify areas of inefficiency or ineffectiveness and develops recommendations, processes, and actions to improve.
Owns facilitation of sharing best practices across the team to drive efficiency.
Owns relationships and collaboration with stakeholders to collect their feedback regarding job tasks, obstacles, opportunities, best practices, and ideas, compiling feedback from partners to offer solutions that drive productivity, simplicity, and efficiency across the merchandising organization.
Facilitates alignment with key stakeholders to maintain a thorough understanding of the work, partners, and support needed across the merchandising organization.
Provides support and collaborates cross-functionally to effectively deliver projects, best practices, and process improvement initiatives.
Builds and utilizes qualitative data (focus groups, cross-functional council sessions, surveys) and quantitative analytics (financial, payroll, performance reporting) to infer insights, inform business partners across multiple areas of merchandising (IRP, Merch Ops, Global, Core, Pricing, etc.), drive action, and evaluate performance and drive productivity, efficiency, and simplification.
Establishes trust and credibility and promotes action and teamwork during collaborative projects to accomplish organizational goals.
May direct the work of junior team members on specific projects, provide feedback on tasks, and help facilitate communication.