Sr. Analyst, IT QA
About The Position
The Senior Analyst IT Quality Assurance is accountable for software testing of applications / products deliverables to ConnectiveRx Clients and operations team. The incumbent will work with program management, Business Analyst, Product Management, our development teams and other Quality Assurance teams to ensure reporting aligns with specifications and is complete and accurate based client and product deliverables. The Senior Analyst IT QA leads quality across our software delivery lifecycle while mentoring junior team members and influencing engineering best practices. This role combines hands-on testing and automation with technical guidance, standards definition, and cross-team leadership. As a senior team member, the incumbent will play a critical role in shaping our quality strategy, preventing defects early, and fostering a culture where quality is a shared ownership—by both engineers and testers alike.
Requirements
- Bachelor’s Degree in computer science, engineering, or related field
- 3-5 years of experience in Software Quality Assurance or quality control engineering
- Familiar with test automation tools: UFT/Selenium
- Familiar with postman test/ soap UI/ UI portals/DB testing
- Strong understanding of Agile/Scrum development methodologies
- Demonstrated experience with test automation frameworks and tools
- Solid understanding of modern software architectures, including APIs, microservices, and data-driven systems
- Proven ability to mentor, influence, and lead without direct authority
- Ability to write, debug, and review production-level code in at least one programming language
Nice To Haves
- Automation knowledge is preferred
- Hands-on experience with quality lifecycle AI automation tools like AWS Nova are a strong plus, but also test automation tools like Selenium, REST-assured, Postman, or similar
- Experience integrating quality practices into CI/CD pipelines (e.g., Jenkins, GitHub Actions, Azure DevOps)
- Direct experience with AWS cloud resources to quickly navigate different application layers
- Exposure to performance, security, or accessibility testing
- Experience working in regulated or compliance-driven environments, particularly in the pharmaceutical and health insurance fields
Responsibilities
- Develop, execute, and review automated test plans, including functional, regression, integration, and system testing
- Lead the development and maintenance of scalable, maintainable automated test frameworks & suites, effectively integrated into CI/CD pipelines and release processes
- Leverage AI to move at speed to automate testing
- Partner closely with Product, Engineering, and UX teams to review requirements and acceptance criteria and ensure testing aligns with intended use and traceability standards
- Proactively identify quality risks during backlog grooming, sprint planning, and design reviews
- Communicate quality status, risks, and recommendations clearly to technical and non-technical stakeholders throughout delivery cycle
- Perform advanced white box testing of all multi-layered components of complex system workflows (front-ends, APIs, databases, events, etc.)
- Own and drive quality standards, test strategies, and best practices across multiple projects or product areas
- Provide input into architectural and design discussions with a focus on testability, reliability, and risk mitigation
- Identify systemic quality gaps and improve overall software quality maturity
- Mentor and guide junior and mid-level QC engineers, providing technical coaching, feedback, and career development support
- Review test cases, automation code, and defect reports to ensure accuracy, clarity, and effectiveness
- Act as a trusted resource for quality-related questions across the engineering organization
- Lead defect triage discussions and ensure defects are prioritized appropriately based on risk and business impact
- Analyze trends in defects, escapes, and test coverage to drive root-cause analysis and preventative improvements
- Promote shift-left testing practices and continuous improvement initiatives
Benefits
- medical
- dental
- vision
- life
- disability insurance
- 401(k) plan, with employer contributions where applicable
- flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations
- eight standard company holidays
- three floating holidays annually
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What This Job Offers
Job Type
Full-time
Career Level
Senior
