Sr Analyst, Global C2C

Teleflex•Durham, NC

7d•Hybrid

About The Position

The SR Credit to Cash Analyst is responsible to independently manage a global portfolio with focus on AR and Deductions, Collections and reporting. The candidate should have demonstrated the ability to deliver consistent improvement in collection results, deductions resolution, reporting and have excellent communication skills. The position will require collaboration with internal partners, customers, sales and a team of peers. In this role, the candidate must deliver consistent and improving results and be willing to share strategies with others to support the team environment. The Sr Credit to Cash Analyst will act as a liaison with the Credit team and all other order-to-cash partners and Teleflex business units with a focus on building relationships with internal and external customers. The Credit and Collections Analyst will work closely with Managers to ensure process improvement is ongoing and we are providing excellent customer service internally and externally. In this role, the portfolio will cross time zones and the candidate must be flexible with working hours to accommodate.

Requirements

Bachelor’s degree in Finance or Accounting.
Minimum of 2 years of related experience preferred.
SAP Proficiency Preferred.
ERP and CRM software experience are a strong plus.
Excel - advanced.
Excellent written and oral communication skills.
Ability to work under pressure and perform tasks as required.
Excellent planning, communication, and organization skills.
Ability to perform tasks with minimum supervision.
Ability to work collaboratively with partners.

Responsibilities

Problem solve customer credit risk, reasons for lateness, collection, and billing issues as they arise and proactively work through a solution and or/present options to management.
Report portfolio status on demand and effectively utilize systems available to create those reports.
Understand the concept of credit risk and the ability to apply it to day-to-day work to reduce risk to Teleflex.
Root cause and create solutions to all non-standard customer disputes or reasons for nonpayment.
Look for and communicate ideas to improve processes over time.
Support other finance activities like Tax Certifications and invoice/internal control filing and delivery of paperwork inside and outside the office.
Work in collaboration with peers and managers for a win-win outcome.
Reduce write-offs to bad debt and third-party collections by proactively collecting on accounts receivable.
Evaluate process and ensure compliance with policy.
Hybrid work schedule in office and building rapport with other OTC partners.
Adhere to and ensure compliance with the Teleflex Code of Ethics, all company policies, rules, and procedures.
Complete other duties and tasks assigned.