Sr Analyst, GDCL US Joints Supply Chain

Johnson & Johnson • West Chester, MA

2d • Hybrid

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone Orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

About DePuy Synthes
DePuy Synthes is a global leader in Orthopaedics, advancing patient care through innovative solutions across joint reconstruction, trauma, spine, sports medicine, and related surgical technologies. As DePuy Synthes separates from Johnson & Johnson to become the world’s largest, most comprehensive Orthopaedics-focused company, the organization is entering a defining chapter—establishing its own corporate identity, voice, culture, and reputation while continuing to serve patients, customers, and healthcare systems around the world.

Purpose
We are seeking a high-performing analyst to play a pivotal role in shaping the future of our US Joints Reconstruction supply chain operations. Reporting to the Manager, GDCL US Joints Reconstruction, Supply Chain, you will lead the execution of our US GDCL supply chain network. The Senior Analyst, GDCL US Joints Reconstruction, Supply Chain plays a critical role in ensuring product availability and customer continuity across the Orthopaedics business. This individual is responsible for leading the identification, assessment, communication, and resolution of short-term supply constraints through the Short-Term Exception Management (STEM) process.

Position Summary
Serving as a key liaison between Global Supply Chain and U.S. Commercial organizations, this role provides supply disruption analysis, develops mitigation strategies, manages demand allocation activities, and drives cross-functional decision making to minimize customer impact. The Senior Analyst partners closely with Supply Planning, Inventory Management, Customer Service, Commercial Operations, Marketing, and Sales Leadership to maximize service levels and optimize business outcomes. This role directly influences customer service performance, surgical case fulfillment, and revenue protection by ensuring supply risks are identified early, communicated effectively, and resolved through disciplined execution of the U.S. STEM process. The Senior Analyst plays a critical role in balancing customer needs, commercial priorities, and supply constraints to deliver exceptional outcomes for patients, surgeons, and healthcare providers.

Requirements

• Bachelor's undergraduate degree in engineering, business, operations, supply chain disciplines, or a related field.
• 4+ years of experience in Supply Chain, Demand Planning, Inventory Management, Operations, Logistics, or related disciplines.
• Experience supporting supply disruption management, allocation processes, or demand prioritization activities.
• Proven ability to influence stakeholders across multiple functions and organizational levels.
• Must be proficiently using Microsoft Office and experience with SAP, ERP systems, and Order-to-Cash processes.
• Strong analytical and data visualization capabilities.
• Strong business acumen and customer focus.
• Ability to make decisions in ambiguous and rapidly changing environments.
• Excellent communication and executive presentation skills.
• Demonstrated ability to influence without direct authority.
• Highly collaborative with strong stakeholder management capabilities.
• Continuous improvement mindset with a passion for operational excellence.
• English required.

Nice To Haves

• Master's degree or MBA.
• Advanced proficiency in Microsoft Excel and experience in Power BI, Alteryx, and PRMS/AS400 or comparable analytics platforms.
• Operations competencies inclusive of product innovation, planning, customer & logistics services, and manufacturing.
• Experience supporting Joints Reconstruction or orthopedic medical device portfolios.
• Experience navigating regulatory, quality, and compliance requirements in MedTech.
• APICS/CSCP, CPIM, Lean, Six Sigma (are a plus)

Responsibilities

• Lead all aspects of the U.S. STEM processes, governance forums, and communication cadence.
• Monitor potential supply disruptions and proactively identify risks to product availability, customer orders, and surgical case fulfillment.
• Collaborate with Global Supply Planning and Manufacturing partners to understand the latest supply outlook and translate impacts into actionable plans for the U.S. market.
• Develop and present shortage mitigation recommendations and prioritization strategies to cross-functional stakeholders.
• Lead weekly STEM reviews and Commercial-facing supply forums, ensuring alignment on risks, constraints, and recovery actions.
• Serve as the primary supply chain point of contact for the U.S. Commercial organization regarding inventory availability, backorders, recovery plans, and supply constraints.
• Provide timely and accurate communications regarding product availability, incoming supply, allocation decisions, and service recovery plans.
• Act as a liaison between Global Supply Chain and Regional Commercial teams to ensure consistent messaging and effective decision-making.
• Support high-priority customer situations, competitive conversions, instrument set requirements, and strategic commercial opportunities.
• Manage manual allocation processes for constrained inventory to optimize customer service and business performance.
• Execute order-to-order reallocations and demand prioritization activities to support critical customer needs.
• Manage allocation rules, order restrictions, and exception processes within ERP and order management systems.
• Optimize inventory deployment strategies to improve fulfillment performance and maximize available supply.
• Drive performance against key service metrics, including: On-Time-In-Full (OTIF), Customer & HUB Backorder, Set Fulfillment, Supply Recovery Performance, etc.
• Conduct root cause analysis of service failures and supply disruptions.
• Lead corrective and preventive actions in partnership with Planning, Manufacturing, Logistics, and Commercial teams.
• Identify opportunities to improve STEM processes, decision-making frameworks, and supply chain responsiveness.
• Support reliability, process optimization, and Last Mile execution initiatives to improve the customer experience.
• Analyze supply, demand, inventory, and service performance data to assess risk and drive recommendations.
• Develop scenario analyses and evaluate tradeoffs during supply-constrained situations.
• Create executive summaries, dashboards, and presentations to communicate supply risks, mitigation plans, and service impacts.
• Support monthly S&OP and supply review processes through data analysis and issue escalation.

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• 10 days Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Senior