Sr. Analyst, Customer Growth Marketing - Retention
About The Position
The Sr. Analyst, Customer Growth Marketing - Retention will support the strategy and marketing execution of retention treatments for our U.S. Customer base, with primary responsibility for managing retention for the Delta portfolio. This role will develop, execute, and maintain marketing campaigns designed to retain Card Members and increase Card Member engagement, while serving as a key point of contact for Delta retention strategy, offer execution, and performance. This role provides significant channel and portfolio management responsibilities, along with a unique opportunity to drive strong business results and thought leadership. An ideal candidate will be interested in a balance of customer marketing, core operational functions, analytics, and partner relationship management, with excitement to join a team that drives significant revenue.
Requirements
- Interest in customer marketing.
- Interest in core operational functions.
- Interest in analytics.
- Interest in partner relationship management.
- Excitement to join a team that drives significant revenue.
Responsibilities
- Support the strategy and marketing execution of retention treatments for our U.S. Customer base.
- Manage retention for the Delta portfolio.
- Develop, execute, and maintain marketing campaigns designed to retain Card Members and increase Card Member engagement.
- Serve as a key point of contact for Delta retention strategy, offer execution, and performance.
- Manage channels and portfolios.
- Drive strong business results and thought leadership.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
