Sr. Analyst, Casino Performance

MSC Cruises•Fort Lauderdale, FL

17h•Hybrid

About The Position

This position is responsible for developing and owning various operational, financial, and strategic analyses in support of decision-making for the global Casino department. The analyst will create and report on Casino KPIs, develop financial models, and provide recommendations to leadership to increase revenue and improve efficiency. In partnership with the global Casino team, the analyst will support all global Casino booking channels, which include Partnerships, Independent Reps, and House, as well as any other acquisition methods. The role will play a key role in assessing new and existing partnership proposals, commission structures, and incentive plans. This is a hybrid position requiring 4 days per week in the office, in Miami.

Requirements

Bachelor’s degree in Finance, Statistics, or related quantitative field required (BBA or equivalent)
3–5 years of progressive experience in finance, accounting, or analytical roles, including analysis, project planning, and business case development, with at least 2 years leading projects in medium to large organizations
Experience managing cross-functional projects in collaboration with stakeholders
Strong proficiency in query and reporting tools such as Microsoft SQL Server, MS Access, or Hyperion, and data visualization tools such as Power BI (preferred) or Tableau
Advanced competency in MS Office (Excel, Access, Word, PowerPoint) and knowledge of database design, information systems, and tools such as Oracle, Hyperion BI Suite, and SAS preferred
Knowledge of statistics and predictive behavior modeling, with the ability to analyze complex data sets and systems to develop effective and efficient business solutions
Ability to define problems, collect and interpret data, establish facts, draw valid conclusions, and ensure data integrity and accuracy through strong business understanding
Ability to manage multiple concurrent projects in a fast-paced environment, prioritize effectively, proactively communicate timelines and possible delays, facilitate meetings and present solutions in ambiguous, non-standardized situations
Strong written and verbal communication skills, including the ability to write executive-level reports, articulate data requests, present insights, and communicate effectively across all levels of the organization
Ability to respond to inquiries from internal and external stakeholders and demonstrate leadership in promoting financial discipline
Ability to read, analyze, and interpret business, financial, and technical documents
US Passport or US Permanent Residents

Nice To Haves

MBA or other advanced degree preferred
Business/financial planning and analysis experience preferred; casino data analytics experience preferred
Advanced competency in MS Office (Excel, Access, Word, PowerPoint) and knowledge of database design, information systems, and tools such as Oracle, Hyperion BI Suite, and SAS preferred

Responsibilities

Prepare fact-based written recommendations to improve financial performance, operational efficiency, and marketing effectiveness
Lead revenue initiatives and data-driven projects to increase shipboard revenue
Create, develop, and maintain standard and ad hoc reporting, including performance by channel against track and commission payments.
Understand back-end data shipboard and shoreside and interaction with relevant databases
Own analytical processes and communicate major findings and recommendations in operationally-friendly deliverables
Analyze operating results by decision-relevant variables
Identify and quantify opportunities to improve KPIs through information gathering and analysis.
Prepare quantitative and qualitative business cases, evaluating new products, services, or providers
Summarize variance investigations and assist in the development of action plans
Create and implement benchmark reports for operating groups shoreside and shipboard
Develop operating ratios to monitor performance, benchmarking against industry standards
Build and maintain financial or other analytical models to predict effects of operational initiatives
Utilize quantitative methodologies to model complex business problems and develop recommendations
Recommend and champion best practices to peers and assist in driving change through operations
Support business cases for new ship builds, dry dock changes, and operational initiatives
Represent Casino when required, specifically with many of the Shared Services departments, to gain support for initiatives
Assist with global budget and forecasting work with support from HQ
Performs other duties as required.