Sr Analyst, Business

Samuel, Son & Co.•Oakville, ON

About The Position

This role participates in the implementation of Business Transformation Initiatives. The analyst will collaborate with Executive Stakeholders to prepare and present business cases and/or project proposals, including financial analysis, cost estimates, terms of reference, and cost/benefit studies. They will analyze business processes, synthesize complex information into concise process models and documentation, and assess current policies, programs, or services to identify improvement opportunities. The role involves facilitating workshops to elicit and confirm business requirements, re-engineer processes, and design data, workflows, business models, and user interfaces. Collaboration with product teams to decompose epic stories into features and user stories is expected. The analyst will conduct analysis to assess data and system requirements, develop concepts, designs, and templates, and prepare technology solution artifacts such as product visions, use cases, and specifications. They will also develop and execute test strategies, plans, and scripts for technology solutions and business processes. Reporting to senior management with recommendations on changes to technology solutions, business methods, and processes, including staffing and resource allocation, is a key responsibility. The role provides project planning input, leadership, and functional expertise for system development, testing, and implementation, identifying and addressing potential implementation issues. Input will be provided to the HR Training & Learning team for end-user training materials, and liaison with 3rd party vendors will be required. Collaboration with the Intelligent Automation team to define requirements for Power Automate and AI Builder solutions, and support the development of Solution Design Documents (SDDs) by providing business context and exception handling requirements, are also key functions. The analyst will review and evaluate AI and automation opportunities, facilitate requirements gathering, and prepare Business Requirements Documents (BRDs) and Process Definition Documents (PDDs) for automation and AI solutions.

Requirements

Post secondary education in Information Technology or an equivalent combination of education and experience
5+ years of experience conducting Business Process Reviews, Business Process Modelling (BPM) and Business Process Reengineering
5+ years of experience documenting user requirements, producing use cases, documenting user stories and corresponding acceptance criteria, utilizing facilitation and consensus building skills
2+ years of experience with process automation tools and methodologies (e.g., RPA, Power Automate, workflow automation platforms)
Experience with AI/ML technologies and their practical application to business process improvement and decision support
Familiarity with intelligent automation strategies that combine AI with traditional automation to drive operational efficiency
Experience preparing Business Requirements Documents (BRDs) and Process Definition Documents (PDDs) for automation and AI solutions
Ability to work collaboratively in cross-functional teams, set clear directions and design terms of reference and work processes
Highly developed interpersonal skills including written and oral communication skills, with the ability to interact and communicate effectively with Senior Stakeholders
Strong business acumen and understanding of various business disciplines (finance, operations, technical etc.)
Substantial exposure to data processing, hardware platforms, and enterprise software applications
Knowledge of AI, machine learning concepts, and process automation tools with the ability to identify opportunities for automation and AI-driven improvements in business processes
Working knowledge of Microsoft Power Platform capabilities, including Power Automate, AI Builder, and Copilot Studio, sufficient to define requirements and validate automation solutions
Demonstrated ability to produce professional Business Requirements Documents (BRDs), Process Definition Documents (PDDs), and contribute to Solution Design Documents (SDDs)

Nice To Haves

Certified Business Analysis Professional (CBAP) an asset
Certified Associate Project Management (CAPM) an asset
ITIL Foundations an asset
Microsoft Power Platform Fundamentals (PL-900) an asset
At least 2 years of experience working in the metals industry and/or the manufacturing space is considered an asset
Hands on experience and/or knowledge of one or more of the following ERP considered an asset: IFS, EPIC, Made2Manage, E2 Manufacturing system, and/or Dynamics CRM

Responsibilities

Participates in the implementation of Business Transformation Initiatives
Collaborates with Executive Stakeholders to prepare and present business case and/or project proposals, including financial analysis, cost estimates, terms of reference and cost/benefit studies of each solution option
Analyzes business processes and synthesizes complex information into concise, readable, unambiguous process models and process documentation
Assesses current policies, programs or services and applies a variety of analytic processes and techniques to identify opportunities for improvement
Facilitates and lead in-depth workshops to elicit review and confirm business requirements, business process re-engineering, data and workflows, business models, business rules and user interface designs
Collaborates with product teams to decompose large epic stories into features and user stories that can be understood by business leads and developers
Conducts analysis to assess the Division's data and, system requirements and develops and presents effective concepts, designs, and templates
Prepares, or contributes to technology solution artefacts including product visions, use cases, use case models, and supplementary specifications including screen mock-ups, report mock-ups and business rules specifications
Develops test strategies, plans and scripts and executes and documents tests of technology solutions and business processes and validation of applications
Prepares reports to senior management, supporting recommendations on changes in technology solutions, business methods and business processes including appropriate staffing levels, resource allocation, etc.
Provide project planning input, leadership and functional expertise for the development, testing and implementation of business systems, identify potential implementation issues, and make recommendations to fully address all implementation issues
Provide input to HR Training & Learning team to support development of training materials for end users
Liaise with 3rd party vendors as required to support implementations
Collaborates with the Intelligent Automation team to define business rules, data requirements, and integration specifications that support the development of Power Automate and AI Builder solutions
Supports the development of Solution Design Documents (SDDs) by providing business context, exception handling requirements, and process dependencies for automation solutions
Reviews and evaluates AI and automation opportunities across business units, facilitating requirements gathering sessions to define scope, feasibility, and expected outcomes
Prepares Business Requirements Documents (BRDs) and Process Definition Documents (PDDs) for automation and AI solutions, documenting current-state processes, proposed automation workflows, and technical requirements

Benefits

countless opportunities for our team members to develop and grow in their careers
empower them to make decisions on the job
be a part of driving positive change – within our organization and in the communities where we live and work
dynamic, supportive and welcoming workplace to make your mark and grow your career
programs, culture and opportunities to make it happen
We’re stronger together.
culture of equality
Respect and integrity are at our core.
committed to building and creating an environment that is open and welcoming for everyone.

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