Sr. Analyst, Business Analysis

T-Mobile•Washington, DC

2d•$66,400 - $119,800•Onsite

About The Position

The Sr. Analyst, Business Analysis role supports leadership and Business Care teams by delivering analytical decision support tools and insights for informed compensation review and decisions. It covers executing compensation, gathering, and validating performance data, and telling the story behind the data so stakeholders can act on it with confidence. The role ensures compensation is paid accurately and on time, the first time, and measures how well the compensation plan performs against business goals. It also includes investigating compensation inquiries and reported issues, performing ad-hoc analysis, developing new reporting and decision support tools, and collaborating on larger projects and initiatives. Success is measured by the accuracy, relevance, and timeliness of payments, findings, and recommendations that meet business needs. The work strengthens support teams’ effectiveness by building confidence in compensation programs and commissionable activities, and it informs organizational strategy.

Requirements

High School Diploma or GED (Required)
MS Office Suite: Intermediate digital literacy with the following programs: Excel, Word, PowerPoint, Project, Outlook, Visio, MS Access, and SQL
Business Care: Familiar with Care business processes
Data Analysis: Aggressive approach to data analysis, and reporting
Customer Satisfaction: Committed to providing, world-class service to our partners and customers
Task Management: Demonstrable ability to prioritize competing needs of multiple, constantly evolving initiatives
Teamwork: Ability to work in a highly collaborative team environment
Leadership: Demonstrated leadership ability
Communication: Excellent verbal and written communication skills
Agile: Able to work independently with limited supervision
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

Reporting Systems: Ability to craft new technical solutions to improve existing reports and tools
Process Improvement: Ability to conclude, advance issues, and formulate recommendations
Data Analysis: Ability to analyze data and communicate findings and recommendations to Senior Management
Strategy Implementation: Ability to apply data analysis to real-world business situations
Executive Support: Proven ability to work effectively with Senior and Executive level management
Relational Databases: Knowledge of relational databases, data modeling, systems design, and integration
Wireless: Wireless industry experience
Financial Reporting: Financial reporting experience
Project Management: Project Management experience
Software Development: Software development experience
Enterprise Software: Experience with enterprise software applications (POS, CRM, SAP, Content Management & Publishing, Billing Systems

Responsibilities

Execute Business Care compensation processes, ensuring payments are accurate and delivered on time, the first time
Lead the investigation, validation, and resolution of compensation inquiries and reported issues from TFB Business Care teams
Gather, validate, and analyze compensation performance data, and translate findings into clear narratives that support leadership decision making
Measure and report on the success of the compensation plan, identifying trends, risks, and opportunities for improvement
Develop and deliver new reports, decision support tools, and ad-hoc analyses to address evolving compensation and performance needs
Collaborate with senior management and cross-functional partners to define and prioritize compensation projects and initiatives
Provide cross-training and serve as backup support to team members to ensure continuity of operations
Perform other duties and projects as assigned by business management