Sr. Analyst, Application Support Engineering

Santander•Milwaukee, WI
•$93,750 - $155,000•Onsite

About The Position

The Sr. Analyst, Application Support Engineer develops, maintains, and enhances critical business applications, and provides specialized technical, and quick hit solutions for strategic and near term projects. They lead the design and development of solutions aligned with all facets of Tech Data's business units utilizing robust computing architectures in a multi-tier environment. The incumbent delivers products using the Scrum methodologies to ensure the highest priorities are delivered first. The Sr. Analyst, Application Support Engineer is a subject matter expert who develops software programs to meet project schedule and maintains and supports existing software applications, while working to resolve complex issues.

Requirements

  • Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required
  • 5+ Years .NET Core, C#, Powershell, SQL, Vb, API and Vendor APIs, Jira, VMware Virtualization and Scrum Methodology - Required.
  • 5+ Years Knowledge of Systems Development Life-Cycle (SDLC). - Required.
  • Able to build solid, effective working relationships with others.
  • Able to analyze and resolve complex issues and problems in a sound and timely fashion.
  • Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.
  • Able to coach others in the development of their skills.
  • Able to constructively work under stress and pressure when faced with high workloads and deadlines. Able to design applications using new or existing methodologies. Able to adjust readily to change and adapt as needed.
  • Able to express ideas clearly and convey necessary information.
  • Able to identify areas of risk/concern in area of responsibility.
  • Able to identify needs and opportunities and develop action plans to address.
  • Able to interact effectively with all levels of management.
  • Able to think strategically and tactically. Able to work independently with minimum supervision.
  • Able to prepare/analyze appropriate reports and other business correspondence.
  • Possesses strong organizational and time management skills, driving tasks to completion.
  • Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Nice To Haves

  • Master's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred
  • Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

  • Develops or modifies complex software that is optimized for performance.
  • Maintains software across multiple business units.
  • Develops high profile, high performance solutions using cutting edge technologies.
  • Contributes to application software reporting initiatives.
  • Maintains and supports existing software applications. Identifies and resolves complex app issues and bugs.
  • Interacts with business areas, and systems analysts and/or business analysts to document business requirements and communicate project specifications; clarifies requirement-related issues as needed.
  • Tests new installations and/or software prior to release to minimize failures and impact.
  • Develops and maintains good understanding of application environment.
  • Analyzes business requirements across multiple business areas, usually as a team lead, including the evaluation of application software packages.
  • Formulates and defines application scope and objectives; devises and modifies procedures to solve business problems.
  • Creates impact and details design documents, translating requirements into an appropriate system design, and version control of deliverables.
  • Codes and configures application components and interfaces.

Benefits

  • A fair and competitive rewards package that reflects the impact you create and the value you deliver.
  • Benefits are designed to support you, your family and your well-being, now and into the future.
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